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- Tasks: Ensure safety as a lifeguard and support daily operations at our leisure centres.
- Company: Join ELA Active Ltd, a vibrant team dedicated to high-quality leisure services.
- Benefits: Enjoy flexible hours, holiday pay, free parking, and ongoing training opportunities.
- Other info: Perfect for those seeking a rewarding role with career progression potential.
- Why this job: Make a difference in your community while gaining valuable skills and experience.
- Qualifications: Must have RLSS National Pool Lifeguard Qualification and strong communication skills.
The predicted salary is between 12 - 15 £ per hour.
Casual contract
Are you looking for flexible work in a busy and rewarding leisure environment? ELA Active Ltd is seeking enthusiastic and reliable Casual Leisure Assistants (Lifeguards) to join our team across our sports centres in Cambridgeshire. This role offers flexible working hours and is ideal for individuals who enjoy working with the public while helping to deliver safe, high-quality leisure services.
Working under the guidance of the Duty Manager and Shift Leader, you will support the smooth day-to-day operation of the centre, ensuring customers enjoy a safe, clean, and welcoming environment. The role includes lifeguarding duties, along with general leisure assistant responsibilities.
Why ELA Active?
At ELA Active, we are passionate about providing high-quality leisure services while investing in our people. You will receive full training, ongoing support, and opportunities to develop your skills within a professional leisure environment. For those looking to progress, there may be opportunities to develop further, including supporting across multiple sites.
Key Responsibilities:
- Providing excellent customer service, responding positively and professionally to customer enquiries.
- Supporting the Duty Manager and Shift Leader with the day-to-day operation of the centre.
- Lifeguarding swimming pool activities, ensuring the safety and wellbeing of all pool users in line with RLSS guidance and ELA Active procedures.
- Preventing accidents and responding effectively to emergency situations in accordance with the centre’s Normal Operating Procedures (NOPs) and Emergency Action Plans (EAPs).
- Ensuring facilities are clean, safe, and ready for use, including poolside areas.
- Carrying out equipment set-ups and takedowns for activities and events.
- Conducting routine facility checks and reporting faults or hazards promptly.
- Undertaking cleaning duties in line with agreed schedules.
- Supporting centre operations during busy periods, events, and community activities.
- Following health and safety, safeguarding, and operational procedures at all times.
Essential Requirements:
- RLSS National Pool Lifeguard Qualification (NPLQ).
- A proactive, customer-focused approach.
- Strong communication skills and the ability to work effectively with colleagues and customers.
- The ability to work independently and follow operational procedures.
- Willingness to undertake further training, including First Aid and Pool Plant training as required.
- Flexibility to work evenings, weekends, and at short notice, in line with centre opening hours.
Training & Development
- Full induction and ongoing training provided.
- Monthly paid 2‑hour staff training sessions.
- Opportunities to develop skills and work across multiple ELA Active sites.
- Ongoing support to maintain NPLQ and other relevant qualifications.
What We Offer:
- Flexible casual working hours.
- Holiday pay paid at 12.07% per hour worked.
- Free on-site parking.
- A supportive, inclusive, and professional team environment.
If you are enthusiastic, reliable, and committed to delivering safe and positive leisure experiences, we would be delighted to hear from you.
Leisure Assistant (Lifeguard) - ELA Active Ltd employer: ELA Active
Contact Detail:
ELA Active Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Assistant (Lifeguard) - ELA Active Ltd
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on ELA Active Ltd. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills and experiences align with the role of a Leisure Assistant. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show off your personality! ELA Active is looking for enthusiastic and reliable individuals. Don’t be afraid to let your passion for leisure services shine through during your interview. A positive attitude can go a long way!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can leave a lasting impression. It shows your appreciation for the opportunity and reinforces your interest in the position. Plus, it keeps you on their radar!
We think you need these skills to ace Leisure Assistant (Lifeguard) - ELA Active Ltd
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for leisure services shine through! We want to see that you’re excited about the role and ready to contribute to a positive environment.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention your RLSS qualification and any previous lifeguarding or customer service roles to catch our eye!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This helps us understand why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at ELA Active
✨Know Your Lifeguarding Basics
Make sure you brush up on your lifeguarding knowledge and the RLSS guidelines. Be ready to discuss how you would handle various scenarios, like emergencies or customer interactions, as this shows your preparedness and understanding of the role.
✨Show Off Your Customer Service Skills
Since this role involves a lot of interaction with the public, think of examples where you've provided excellent customer service. Share stories that highlight your communication skills and ability to stay calm under pressure, which are crucial for a Leisure Assistant.
✨Demonstrate Flexibility and Team Spirit
Be prepared to talk about your availability and willingness to work flexible hours, including evenings and weekends. Also, mention any experiences where you've successfully worked as part of a team, as collaboration is key in a busy leisure environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, team dynamics, or what a typical day looks like. This shows your genuine interest in the role and helps you determine if it's the right fit for you.