At a Glance
- Tasks: Lead a dynamic team, ensuring smooth store operations and exceptional customer service.
- Company: Tex Best offers a fun, family-focused workplace in the retail convenience sector.
- Benefits: Flexible schedules, competitive pay, career growth, and 401K with company match.
- Other info: Join us for exceptional training and a vibrant work atmosphere!
- Why this job: Kickstart your career in a supportive environment while making a real impact.
- Qualifications: 2 years in the C-store industry, customer service experience, and some management skills.
The predicted salary is between 20250 - 24750 £ per year.
Description
Tex Best travel centers provide a unique workplace experience for all of our team members in Retail Convenience Stores.
Our goal is to make sure our team members succeed in a fun, family focused environment.
If you are a team player interested in learning and growing, Tex Best is the place for you to begin your career journey.
The Team lead position is responsible for managing the shift in the absence of the GM/ASM.
Their primary goal is to ensure that the store runs smoothly and that customers are satisfied with their store experience.
They oversee a team of employees, merchandise handling, cleaning & maintenance, safety & security, and other general duties as assigned.
Duties and Responsibilities
The essential job functions include, but are not limited to
- Manage & motivate staff.
- Manage staff schedules.
- Provide fast, friendly & professional customer service.
- Ensure all safety & security issues are overseen.
- Ensure all merchandise is stocked and displays are properly set up.
- Incentives/Benefits
- Flexible Work Schedules
- Exceptional Training
- Competitive Pay
- Career Advancement and Development Opportunities
- 401K With a Competitive Company Match
Requirements
Qualifications
The position requirements include, but are not limited to
- Minimum 2 years’ experience in C-store industry.
- Food experience preferred.
- Available for nights & weekends occasionally.
- Customer service experience in retail.
- Some management or team lead experience preferred.
- Competencies
- Comfortable in a fast-moving environment.
- Excellent customer service, interpersonal, and time management skills.
- Problem-solving skills and attention to detail. Proactive mindset.
- High energy and strong work ethic.
Education
The position requires the following educational experience
- High School Diploma or Equivalent.
Work Environment
- Work is performed primarily inside a retail store and an outdoor environment.
- Disclaimer
La Lomita, Inc. has reviewed this job description to ensure that essential and other duties have been included.
This job description is intended only to be a guideline for job expectations and is not intended to be an exhaustive list of all functions, responsibilities, abilities, and skills that may be required of this position.
Additional functions and duties may be assigned by supervisors and management.
This job description is not a contract for employment, and either the incumbent or La Lomita may terminate employment at any time, for any reason.
La Lomita, Inc. reserves the right to change this job description and/or assign duties and tasks for the Associate to perform at any time, as La Lomita, Inc. deems appropriate.
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Team Lead employer: El Tigre / Tex Best / La Lomita, Inc.
El Tigre Food Stores/Tex Best Travel Centers is an exceptional employer that fosters a fun, family-oriented work environment where team members can thrive. With flexible work schedules, competitive pay, and robust career advancement opportunities, we are dedicated to supporting our employees' growth while ensuring they enjoy their roles in food service. Join us to be part of a dynamic team that values customer satisfaction and high standards in food quality.
Contact Details:
El Tigre / Tex Best / La Lomita, Inc. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Team Lead
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like El Tigre / Tex Best / La Lomita, Inc., so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like El Tigre / Tex Best / La Lomita, Inc.!
We think you need these skills to ace Team Lead
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at El Tigre / Tex Best / La Lomita, Inc., customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at El Tigre / Tex Best / La Lomita, Inc. and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show El Tigre / Tex Best / La Lomita, Inc. that you’re ready to jump in and contribute right away!
How to prepare for a job interview at El Tigre / Tex Best / La Lomita, Inc.
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
