At a Glance
- Tasks: Deliver top-notch customer service and keep the store looking great.
- Company: Join a fun, family-focused team at El Tigre Food Stores/Tex-Best Travel Centers.
- Benefits: Flexible hours, friendly environment, and opportunities for growth.
- Other info: Fast-paced work environment with a supportive team.
- Why this job: Kickstart your career in a vibrant retail setting while making customers smile.
- Qualifications: Cash handling experience and a passion for helping others.
The predicted salary is between 18900 - 23100 £ per year.
Description
El Tigre Food Stores/ Tex-Best Travel Centers provides a unique workplace experience for all of our cashiers within Retail Convenience Stores.
Our goal is to make sure our team members succeed in a fun, family focused environment.
If you are a team player interested in learning and growing, El Tigre/ Tex-Best is the place for you to begin your career journey.
The Customer Service Associate is responsible for providing outstanding service, maintaining a clean, customer friendly environment, stock and merchandise products, and operate the register.
Duties and Responsibilities
The essential job functions include, but are not limited to
- Provide professional and friendly assistance to customers, vendors, and other Associates.
- Operate cash register to ring sales.
- Perform basic math functions to collect payments, make accurate change and maintain an accurate cash drawer.
- Follow all Company Policies and Established Procedures in the store's operation and comply with State and Federal laws on Alcohol, Tobacco, and Lottery sales.
- Card customers for all age-restricted products.
- Perform all regular cleaning activities to keep store clean and orderly, including bathrooms and fuel dispensers.
- Participate in stocking of items and marketing promotion efforts.
Requirements
Qualifications
The position requirements include, but are not limited to
- Experience with professional cash handling procedures.
- Experience in a Convenience Store and/or food service environments.
- Basic computer knowledge.
- Possess a Texas Alcohol Beverage Commission card to sell alcohol.
- Competencies
- Comfortable in a fast-moving environment.
- Ability to follow instructions and procedures.
- Excellent customer service and interpersonal skills.
- High energy and strong work ethic.
Education
The position requires the following educational experience
- High School Diploma or Equivalent.
Work Environment
- Work is performed primarily inside a retail store and occasionally may work in an outdoor environment.
- Disclaimer
La Lomita, Inc. has reviewed this job description to ensure that essential and other duties have been included.
This job description is intended only to be a guideline for job expectations and is not intended to be an exhaustive list of all functions, responsibilities, abilities, and skills that may be required of this position.
Additional functions and duties may be assigned by supervisors and management.
This job description is not a contract for employment, and either the incumbent or La Lomita Energy may terminate employment at any time, for any reason.
La Lomita, Inc. reserves the right to change this job description and/or assign duties and tasks for the Associate to perform at any time, as La Lomita, Inc. deems appropriate.
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Customer Service Associate employer: El Tigre / Tex Best / La Lomita, Inc.
El Tigre Food Stores/Tex Best Travel Centers is an exceptional employer that fosters a fun, family-oriented work environment where team members can thrive. With flexible work schedules, competitive pay, and robust career advancement opportunities, we are dedicated to supporting our employees' growth while ensuring they enjoy their roles in food service. Join us to be part of a dynamic team that values customer satisfaction and high standards in food quality.
Contact Details:
El Tigre / Tex Best / La Lomita, Inc. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Associate
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at El Tigre / Tex Best / La Lomita, Inc.. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like El Tigre / Tex Best / La Lomita, Inc. before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Customer Service Associate
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to El Tigre / Tex Best / La Lomita, Inc.:Your cover letter is your chance to shine! Tell us why you want to work at El Tigre / Tex Best / La Lomita, Inc. specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at El Tigre / Tex Best / La Lomita, Inc.!
How to prepare for a job interview at El Tigre / Tex Best / La Lomita, Inc.
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
