At a Glance
- Tasks: Build relationships and ensure top-notch customer service in ocean freight operations.
- Company: Join a dynamic team in the fast-paced logistics industry.
- Benefits: Competitive salary, career growth, and a supportive work environment.
- Other info: Thriving in a high-pressure environment is key to success.
- Why this job: Make an impact in global trade while developing valuable skills.
- Qualifications: Experience in freight forwarding and strong communication skills required.
The role
- Develop and build relationships to ensure a high level of customer service is provided to clients.
- Ensure Freight is moved to customer specifications, on time with all the necessary customs and legal documentation and a record is kept of all daily events and interactive reports.
- Arrange haulage with shipping line/hauliers.
- All freight is invoiced and checked prior to dispatch.
- Ensure pre-alert documents are on hand as required.
- Accurately prepare and maintain ocean freight rate quotations, ensuring compliance with carrier contracts and global tariff regulations.
- Coordinate with carriers, agents, and internal teams to secure optimal shipping schedules and rates.
- Monitor and track shipments, proactively resolving delays or discrepancies before they impact the customer.
- Maintain up-to-date knowledge of international trade regulations, customs requirements, and market rate trends.
- Support the sales team with timely and competitive rate proposals for tenders and spot quotes.
- Ensure all documentation—bills of lading, invoices, customs forms—is accurate and compliant.
- Identify opportunities to improve processes, reduce costs, and enhance service quality.
- Requests and queries are resolved and actioned quickly and efficiently.
- Communication with overseas agents, customers and suppliers is clear precise and effective to ensure that the freight is moved as per customer requirements.
- What we’re looking for
- Previous experience in freight forwarding.
- Export experience involving shipments to global destinations and working with clear operating procedures.
- Familiarity with the use of all forms of haulage, sea, road, rail and air
- Experience of managing client/customer relations with strong verbal and written communication.
- International experience and exposure plus the ability to work with a global network of agents, suppliers, shipping lines, hauliers, and rail and air lines in other countries.
- Experience of working in a high pressure environment whilst retaining the capacity to remain calm under pressure and resolve problems and challenges efficiently.
- The ability to prioritise a large number of tasks to ensure accuracy, and deliver results with great attention to detail and a high sense of urgency
Ocean Freight Operator in Chelmsley Wood employer: EL Recruitment Solutions Ltd
As a leading player in the food logistics sector, our company offers an exceptional work environment that prioritises employee growth and development. With a strong focus on teamwork and continuous improvement, we provide our Transport Planners with the tools and support needed to excel in their roles while ensuring a healthy work-life balance. Located in the heart of the UK, we foster a culture of collaboration and innovation, making us an attractive employer for those seeking meaningful and rewarding careers in transport planning.
Contact Details:
EL Recruitment Solutions Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Ocean Freight Operator in Chelmsley Wood
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like EL Recruitment Solutions Ltd and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at EL Recruitment Solutions Ltd!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like EL Recruitment Solutions Ltd keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Ocean Freight Operator in Chelmsley Wood
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to EL Recruitment Solutions Ltd:This is your chance to really connect with the team at EL Recruitment Solutions Ltd. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at EL Recruitment Solutions Ltd
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with EL Recruitment Solutions Ltd.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show EL Recruitment Solutions Ltd that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at EL Recruitment Solutions Ltd. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
