Assistant General Manager: Lead Team & Guest Experience

Assistant General Manager: Lead Team & Guest Experience

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
El Pastor

At a Glance

  • Tasks: Lead and inspire a large team while ensuring exceptional guest experiences.
  • Company: Join Harts Group, a vibrant hospitality company in Kings Cross.
  • Benefits: Enjoy career growth, a friendly culture, and competitive pay.
  • Other info: Opportunities for personal development and team collaboration.
  • Why this job: Make a real impact in a high-energy environment with passionate people.
  • Qualifications: Experience in high-volume hospitality and strong leadership skills.

The predicted salary is between 30000 - 40000 £ per year.

Harts Group is seeking an Assistant General Manager to lead and inspire a large team at El Pastor in Kings Cross, London.

This role requires a track record in high-volume hospitality and a passion for exceptional guest experiences.

You will help maximise revenue, control wage costs, and maintain high standards across our venues.

Join a friendly, developmental culture with strong team values and opportunities for career growth within the group.

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Assistant General Manager: Lead Team & Guest Experience employer: El Pastor

El Pastor Restaurant in Battersea, London, is an exceptional employer that fosters a vibrant and inclusive work culture, where every team member is valued and encouraged to be themselves. With competitive pay, generous discounts, and a commitment to employee growth through training and development opportunities, we ensure our bartenders not only thrive in their roles but also enjoy a fulfilling career in hospitality. Join us for a unique experience where passion for authentic Mexican cuisine and community support come together, making every day at El Pastor a celebration.

El Pastor

Contact Details:

El Pastor Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Assistant General Manager: Lead Team & Guest Experience

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like El Pastor. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to El Pastor

Don't be shy about reaching out to El Pastor directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Assistant General Manager: Lead Team & Guest Experience

Team Leadership
Guest Experience Management
Revenue Maximisation
Wage Cost Control
High-Volume Hospitality Experience
Standards Maintenance
Communication Skills

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about El Pastor and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at El Pastor

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!