At a Glance
- Tasks: Manage reservations and lead a vibrant reception team in a busy restaurant.
- Company: El Pastor, a celebrated Mexican taqueria group in London.
- Benefits: Competitive salary, 50% off food, career development, and company trips.
- Other info: Enjoy a supportive environment with opportunities for personal growth and community impact.
- Why this job: Join a passionate team and create memorable experiences for guests every day.
- Qualifications: 2+ years in restaurant management and excellent communication skills.
The predicted salary is between 25000 - 30000 £ per year.
El Pastor is a small group of Mexican taquerias in London, inspired by the decade the founders spent in Mexico City, running a cult nightclub and searching for the city’s best taco al pastor. We pour our hearts into top quality authentic produce, making fresh tortillas daily using heritage corn and working directly with suppliers and cooperative farmers in Mexico. We are proud to have been awarded a Star by the Sustainable Restaurant Association. This ethos is felt by our teams; they understand the journey of the ingredients and how important they are to the dishes they serve. El Pastor is deeply invested in sourcing the most wonderful mezcals and tequilas and making every day a fiesta.
Meaningful Rewards at Harts Group
- Reception Manager salary of £45,438 based on 48hrs per week
- Please note this is a temporary role until September
- 50% Off all Food & Drink across all Harts Group
- Sit down meals with your team
- Company trips to meet our Top suppliers in Mexico, Spain and across the UK
- Increasing holiday allowance on top of your 28 days paid holidays
- Monthly food & drink tastings to keep your tastebuds busy
- Career development, 1-on-1 coaching and training opportunities
- Enhanced Maternity & Paternity packages
- Access to Wagestream Platform where you can access your wages early and manage your money
- Learn a new language with access to Babbel language courses
- A paid volunteering day to support our communities and causes that matter to you
- Cycle to Work Scheme
- Access to Hospitality Action to support your wellbeing in and out of work
- CODE membership with amazing discounts in the Hospitality Industry
- Test drive our new openings, you are invited to a brilliant meal with the teams from our other Restaurants
- Working with a great group of individuals where you can be yourself and enjoy your career
The Reception Manager role
- Minimum of 2 years’ experience managing reservations for a busy restaurant in London
- Excellent knowledge of Sevenrooms Reservations system
- Have confident and warm communication with team and guests
- Exceeding guests’ expectations at all times
- Consistently maintain the highest standards and deliver exceptional guest service
- Collate and use guest data appropriately, recognising important aspects of a guest's experience to enhance future visits
- Positively lead our reception teams and support them through regular training
- Experience hiring, training and motivating a team
- Communicate effectively and clearly at all times
- Be the face of a Group known for its warm welcome
- Strong team ethic showing respect for your colleagues
- Maximise revenue by controlling the flow of customers and table management
- Excellent level of written English to respond to guest queries
- Passion for the Hospitality Industry and your own development is a must
Harts Group is a community of talented individuals, creating award-winning food, drink and offering industry-leading service. The portfolio includes Barrafina, Parrillan, Quo Vadis, El Pastor Restaurants, The Drop, Two Drops and Bar Daskal in London. Apply for the Reception Manager role today and a dedicated member of our talent team will be in touch.
Temporary Reception Manager El Pastor Soho Front of House · El Pastor – Soho employer: El Pastor Ltd
El Pastor is an exceptional employer that fosters a vibrant and inclusive work culture, where team members are encouraged to be themselves while delivering outstanding hospitality. With competitive salaries, generous employee benefits including 50% off food and drink, career development opportunities, and unique experiences such as trips to meet suppliers in Mexico, El Pastor offers a rewarding environment for those passionate about the hospitality industry. Join a dedicated team in the heart of Soho, London, and contribute to a restaurant celebrated for its commitment to quality and sustainability.
StudySmarter Expert Advice🤫
We think this is how you could land Temporary Reception Manager El Pastor Soho Front of House · El Pastor – Soho
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Temporary Reception Manager El Pastor Soho Front of House · El Pastor – Soho
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at El Pastor Ltd
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at El Pastor Ltd. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
