At a Glance
- Tasks: Lead a vibrant team, ensuring exceptional service and quality in a high-energy restaurant.
- Company: Join El Pastor, a celebrated Mexican taqueria group with a passion for authentic cuisine.
- Benefits: Enjoy competitive pay, 50% off food, career development, and exciting company trips.
- Other info: Join a diverse team where you can grow and be yourself!
- Why this job: Be the face of a brand that values hospitality and community while enjoying a fun work environment.
- Qualifications: 1 year of managerial experience in a busy restaurant and a passion for hospitality.
The predicted salary is between 45438 - 45438 £ per year.
Floor Manager | El Pastor, Coal Drops Yard | Kings Cross, London
El Pastor is a small group of Mexican taquerias in London, inspired by the decade the founders spent in Mexico City, running a cult nightclub and searching for the city’s best taco al pastor.
We pour our hearts into top quality authentic produce, making fresh tortillas daily using heritage corn and working directly with suppliers and cooperative farmers in Mexico.
We are proud to have been awarded a Star by the Sustainable Restaurant Association.
This ethos is felt by our teams, they understand the journey of the ingredients and how important they are to the dishes they serve.
El Pastor is deeply invested in sourcing the most wonderful mezcals and tequilas and making every day a fiesta.
- Meaningful Rewards at Harts Group
- Floor Manager salary of up to £45,438 based on 48hrs per week
- 50% Off all Food & Drink across all Harts Group
- Sit down meals with you and your team
- Company trips to meet our Top suppliers in Mexico, Spain and across the UK
- Increasing holiday allowance on top of your 28 days paid holidays
- Monthly food & drink tastings to keep your tastebuds busy
- Career development, 1‑on‑1 coaching and training opportunities
- Enhanced Maternity & Paternity packages
- Access to Wagestream Platform where you can access your wages early and manage your money
- Learn a new language with access to Babbel language courses
- A paid volunteering day to support our communities and causes that matter to you
- Cycle to Work Scheme
- Access to Hospitality Action to support your wellbeing in and out of work
- CODE membership with amazing discounts in the Hospitality Industry
- Test drive our new openings, you are invited to a brilliant meal with the teams from our other Restaurants
- Working with a great group of individuals where you can be yourself and enjoy your career
- Harts Group Way
We’re excited to hear from candidates who bring curiosity, commitment, and a passion for Hospitality.
We believe in creating an inclusive, diverse, and equal workplace where everyone is valued.
In return, we offer competitive salaries, opportunities for career development, and continuous training, all within a supportive and friendly team where camaraderie and mutual respect are at the heart of everything we do.
- The Floor Manager Role
- 1 year experience in a managerial or supervisor role in a high-volume restaurant
- Help to train and develop new team members
- Cashing up and end of day reporting
- Managing the daily operation of the floor and supporting the team within it
- Managing and exceeding guest expectations
- Ensure exceptional quality food and drink is consistently delivered
- Be the face of the brand known for its warm welcome and guest care
- Design and hold inspiring and informative briefings
- Responsible for a safe opening and closing of the restaurant
- Good knowledge of our menus, ingredients, and allergens
- Strong command of English language
- Adherence to all Food Safety and hygiene standards
- Strong team ethic showing respect for your colleagues
- A passion for hospitality and your own development is a must
Harts Group is a community of talented individuals, creating award‑winning food, drink and offering industry‑leading service.
The portfolio includes Barrafina, Parrillan, Quo Vadis, El Pastor Restaurants, The Drop, Two Drops and Bar Daskal in London.
Apply for the Floor Manager role today and a dedicated member of our talent team will be in touch.
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Floor Manager employer: El Pastor Ltd
El Pastor offers an exciting opportunity for a Guest Experience Waiter in the heart of London Bridge, where you can thrive in a dynamic and supportive work environment. With a focus on authentic Mexican cuisine and exceptional hospitality, employees enjoy generous benefits such as 50% off food and drink across Harts Group, paid holidays, and ample opportunities for personal and professional growth. Join a passionate team that values your contributions and fosters a culture of warmth and camaraderie.
StudySmarter Expert Advice🤫
We think this is how you could land Floor Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like El Pastor Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to El Pastor Ltd
Don't be shy about reaching out to El Pastor Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Floor Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about El Pastor Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at El Pastor Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
