At a Glance
- Tasks: Support and optimise virtual desktop infrastructure for a dynamic international project.
- Company: Join Ekkiden, a fast-growing consulting group with a vibrant culture.
- Benefits: Health insurance, career development, and the chance to lead your own squad.
- Other info: Collaborative atmosphere focused on respect, ambition, and team spirit.
- Why this job: Make a real impact in a tech-driven environment while enhancing your skills.
- Qualifications: Mid-level experience in VDI support and strong troubleshooting skills required.
The predicted salary is between 36000 - 60000 € per year.
International consulting group founded in 2019, Ekkiden fosters an ecosystem of passionate and committed consultants who lead organizational, operational, and technological transformation projects in IT/Digital, Industry/R&D, and Sustainability, for large enterprises and SMEs in France, Switzerland, Spain, and Germany.
At Ekkiden, we are looking for a VDI / EUC Support Engineer to join an international project within a highly demanding enterprise environment. In this role, you will be responsible for the operational support and stability of a virtual desktop infrastructure based on Omnissa Horizon (formerly VMware Horizon). You will work closely with internal teams to ensure a reliable and high-performance end-user computing experience, handling incidents, service requests, and platform-related issues. This position is ideal for professionals with a strong support mindset, solid troubleshooting capabilities, and hands-on experience in VDI environments.
Responsibilities- Operate and support the frontend management of the Omnissa Horizon VDI solution
- Handle daily operational tasks, incident resolution, and service requests
- Troubleshoot VDI-related issues and ensure service stability
- Collaborate with internal teams to resolve user and platform issues
- Perform root cause analysis and contribute to continuous service improvement
- Support application lifecycle activities, including software packaging
- Work within structured IT service management processes
- Mid-level experience as a VDI / EUC / Support Engineer
- Proven hands-on experience with Omnissa Horizon (formerly VMware Horizon)
- Strong experience in incident and request management in production environments
- Solid troubleshooting and problem-solving skills
- Experience working in enterprise IT environments
- Good understanding of virtual desktop technologies
- English level B2 or higher
- Join us at the right time to make your mark in a fast-growing organization
- Various missions and projects that will allow you to have a real impact on the company
- The ability to work autonomously and to drive new initiatives
- A career path adapted to your personality, both in terms of role and location
- A strong culture, based on sharing, respect, ambition, and team spirit
- The opportunity to manage teams and develop your area of expertise by leading one of our squads
- Develop your management and leadership skills, because, at Ekkiden, consultants look after the careers of other consultants.
- Health insurance
At Ekkiden, we're committed to providing a positive experience for every candidate. Initial Call: Our recruitment team will reach out to discuss your motivations and expectations. Interviews: You'll have one or two interviews with our business managers, depending on the role you're applying for. Client Meeting: Finally, you'll have the opportunity to meet with the client. While this is our standard process, we may make adjustments based on specific circumstances.
You can also find all our job offers on our website.
VDI Support Engineer in Full Sutton employer: Ekkiden
Ekkiden is an exceptional employer that champions a culture of collaboration, respect, and ambition, making it an ideal place for VDI Support Engineers to thrive. With a strong focus on employee growth, you will have the opportunity to lead initiatives, manage teams, and develop your expertise in a fast-paced international environment. Join us to make a meaningful impact while enjoying comprehensive benefits, including health insurance and a tailored career path that aligns with your aspirations.
StudySmarter Expert Advice🤫
We think this is how you could land VDI Support Engineer in Full Sutton
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and engage on platforms like LinkedIn. You never know who might have the inside scoop on a VDI Support Engineer role or can refer you directly.
✨Tip Number 2
Prepare for those interviews! Research Ekkiden and understand their projects and culture. Be ready to discuss how your experience with Omnissa Horizon and troubleshooting fits into their needs. Show them you’re not just another candidate!
✨Tip Number 3
Practice your problem-solving skills! Since this role is all about handling incidents and service requests, brush up on your troubleshooting techniques. Maybe even simulate some common VDI issues to demonstrate your expertise.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining Ekkiden and being part of our awesome team.
We think you need these skills to ace VDI Support Engineer in Full Sutton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the VDI Support Engineer role. Highlight your experience with Omnissa Horizon and any relevant troubleshooting skills. We want to see how your background fits with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about VDI support and how your skills can contribute to our team. Keep it engaging and personal – we love a bit of personality!
Showcase Your Problem-Solving Skills:In your application, don’t forget to mention specific examples where you’ve successfully resolved incidents or improved service stability. We’re all about solid troubleshooting capabilities, so let us know how you’ve tackled challenges in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all our job offers there, so it’s a win-win!
How to prepare for a job interview at Ekkiden
✨Know Your VDI Stuff
Make sure you brush up on your knowledge of Omnissa Horizon and other virtual desktop technologies. Be ready to discuss your hands-on experience and any troubleshooting you've done in past roles. This will show that you're not just familiar with the tech, but that you can actually handle it.
✨Show Off Your Problem-Solving Skills
Prepare some examples of how you've tackled incidents or service requests in previous jobs. Think about specific challenges you faced and how you resolved them. This will demonstrate your solid troubleshooting capabilities and support mindset, which are key for this role.
✨Understand the Company Culture
Ekkiden values sharing, respect, and team spirit. Familiarise yourself with their culture and think about how you can contribute to it. During the interview, mention how you align with these values and how you can help foster a positive environment.
✨Ask Smart Questions
Prepare thoughtful questions about the role and the projects you'll be working on. This shows your genuine interest in the position and helps you understand if it's the right fit for you. Ask about the team dynamics, ongoing projects, or how they measure success in the role.
