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- Tasks: Provide technical support for students during online exams and multitask effectively.
- Company: Fast-growing cloud solution provider with a supportive culture.
- Benefits: Flexible working arrangements and opportunities for career progression.
- Why this job: Join a committed team that values diversity and makes a real difference.
- Qualifications: Friendly demeanour and some technical IT experience; training provided.
- Other info: Dynamic environment with a focus on personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
A fast-growing cloud solution provider is seeking a Customer Service Advisor in Milton Keynes. This shift-based role involves providing technical support for students during online exams and requires excellent multitasking skills. Ideal candidates will have a friendly demeanor and some technical IT experience, with training provided.
The company fosters a supportive culture and emphasizes career progression. Join a committed team that values diversity and offers flexible working arrangements.
Shift-Based IT Helpdesk & Customer Support Advisor in Milton Keynes employer: Ekco
Contact Detail:
Ekco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift-Based IT Helpdesk & Customer Support Advisor in Milton Keynes
✨Tip Number 1
Get to know the company culture! Before your interview, check out their website and social media. Understanding their values will help you connect better during the conversation.
✨Tip Number 2
Practice your multitasking skills! Since this role involves supporting students during online exams, try simulating a busy environment at home. Juggle a few tasks while keeping your cool – it’ll impress them!
✨Tip Number 3
Show off your friendly side! In customer support, a warm demeanour goes a long way. During interviews, share examples of how you've helped others in the past – it shows you’re a team player.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our awesome team.
We think you need these skills to ace Shift-Based IT Helpdesk & Customer Support Advisor in Milton Keynes
Some tips for your application 🫡
Show Your Friendly Side: When writing your application, let your personality shine through! We want to see that friendly demeanour you’ll bring to the team. A warm and approachable tone can make a big difference.
Highlight Your Tech Skills: Even if you don’t have extensive IT experience, mention any relevant skills or experiences you have. We’re looking for candidates who can handle technical support, so don’t be shy about showcasing what you know!
Tailor Your Application: Make sure to customise your application to fit the role. Refer to the job description and align your skills and experiences with what we’re looking for. This shows us you’ve done your homework and are genuinely interested.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Ekco
✨Know Your Tech Basics
Brush up on your technical IT knowledge before the interview. Familiarise yourself with common issues students might face during online exams, as this will show your potential employer that you’re proactive and ready to help.
✨Show Off Your Multitasking Skills
Prepare examples of how you've successfully managed multiple tasks at once. This role requires juggling various support requests, so demonstrating your ability to stay organised and efficient under pressure will impress the interviewers.
✨Emphasise Your Friendly Demeanour
Since this position involves customer interaction, be sure to convey your friendly and approachable nature. Practice answering questions in a warm and engaging way, as this will reflect the supportive culture they value.
✨Ask About Career Progression
Show your interest in growth by asking about career progression opportunities within the company. This not only demonstrates your ambition but also aligns with their emphasis on fostering development within their team.
