At a Glance
- Tasks: Lead technical teams to deliver high-quality IT services and drive operational excellence.
- Company: A leading managed service provider in Milton Keynes with a focus on innovation.
- Benefits: Competitive benefits package and real opportunities for career growth.
- Why this job: Make a significant impact by leading teams and promoting best practices in IT.
- Qualifications: Strong IT background with proven leadership and excellent interpersonal skills.
- Other info: Join a dynamic environment where your leadership can shine.
The predicted salary is between 43200 - 72000 £ per year.
A leading managed service provider in Milton Keynes is seeking a Head of Technical Delivery to lead multiple technical teams. You will manage Technical Team Leaders, ensuring high-quality services while driving operational excellence. The role requires a strong background in IT with proven leadership skills. You will also monitor performance and promote ITIL best practices. Excellent interpersonal skills and the ability to motivate teams are essential for this position. This role offers competitive benefits and real opportunities for growth.
Head of Technical Delivery & Service Excellence in Milton Keynes employer: Ekco
Contact Detail:
Ekco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Technical Delivery & Service Excellence in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT industry, especially those who might know about opportunities at managed service providers. A friendly chat can sometimes lead to a referral, which is gold when it comes to landing that dream job.
✨Tip Number 2
Showcase your leadership skills! During interviews, share specific examples of how you've motivated teams and driven operational excellence in previous roles. We want to see how you can bring that magic to the Head of Technical Delivery position.
✨Tip Number 3
Prepare for those tricky questions! Brush up on ITIL best practices and be ready to discuss how you've implemented them in past projects. This will show that you’re not just a leader but also someone who knows their stuff in the technical realm.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Head of Technical Delivery & Service Excellence in Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Head of Technical Delivery role. Highlight your leadership experience and any ITIL practices you've implemented, as this will show us you're a great fit for the position.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about leading technical teams and how you can drive operational excellence. Be sure to mention specific examples from your past roles that demonstrate your interpersonal skills and ability to motivate others.
Showcase Your Achievements: When filling out your application, don’t just list your responsibilities; showcase your achievements! Use metrics or specific outcomes to illustrate how you've improved service delivery or team performance in previous roles. We love seeing tangible results!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values!
How to prepare for a job interview at Ekco
✨Know Your ITIL Inside Out
Make sure you brush up on ITIL best practices before the interview. Be ready to discuss how you've implemented these in previous roles and how they can enhance service delivery. This shows your commitment to operational excellence.
✨Showcase Your Leadership Style
Prepare examples that highlight your leadership skills. Think about times when you've motivated teams or resolved conflicts. This will help demonstrate your ability to manage Technical Team Leaders effectively.
✨Understand the Company’s Services
Research the managed services offered by the company. Be prepared to discuss how your experience aligns with their offerings and how you can contribute to improving service quality. This shows genuine interest and initiative.
✨Prepare Questions for Them
Have a few insightful questions ready to ask at the end of the interview. This could be about their current challenges in technical delivery or how they measure success in this role. It shows you're thinking critically about the position and are eager to engage.