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- Tasks: Provide top-notch IT support for high-profile legal clients and manage technical escalations.
- Company: Leading cloud solutions provider in the UK with a focus on diversity and employee growth.
- Benefits: 25 days of leave, pension scheme, and unlimited access to learning platforms.
- Why this job: Join a dynamic team and make a real difference in the legal tech space.
- Qualifications: Extensive IT service experience and strong problem-solving skills.
- Other info: Enjoy flexible working arrangements and a commitment to your professional development.
The predicted salary is between 30000 - 42000 £ per year.
A leading cloud solutions provider in the UK is seeking a dedicated IT Support Engineer to join their team. This role requires handling client technical escalations and managing tickets efficiently for high-profile legal clients. The ideal candidate will have extensive IT Service experience and a proactive problem-solving approach.
Benefits include:
- 25 days of leave
- A company pension scheme
- Unlimited access to learning platforms
Join a company committed to diversity and employee development with flexible working arrangements.
IT Support Engineer – Legal & Chambers Tech Specialist in London employer: Ekco
Contact Detail:
Ekco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer – Legal & Chambers Tech Specialist in London
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. We can’t stress enough how personal connections can give you the inside scoop on job openings and company culture.
✨Tip Number 2
Prepare for the interview by researching common IT support scenarios, especially in the legal sector. We recommend practising your problem-solving skills with real-life examples to show how you handle technical escalations.
✨Tip Number 3
Show off your soft skills! As an IT Support Engineer, communication is key. We suggest preparing to discuss how you’ve effectively communicated with clients in the past, especially in high-pressure situations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace IT Support Engineer – Legal & Chambers Tech Specialist in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your IT Service experience and problem-solving skills. We want to see how your background aligns with the needs of our high-profile legal clients.
Craft a Compelling Cover Letter: Use your cover letter to showcase your passion for tech support and your proactive approach to solving problems. Let us know why you’re excited about joining our team!
Showcase Relevant Skills: Don’t forget to mention any specific tools or technologies you’ve worked with that are relevant to the role. We love seeing candidates who can hit the ground running!
Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Ekco
✨Know Your Tech Inside Out
Make sure you brush up on your IT Service knowledge, especially around cloud solutions and legal tech. Be ready to discuss specific tools and technologies you've used in the past, as well as how you've handled technical escalations.
✨Showcase Your Problem-Solving Skills
Prepare examples of challenging technical issues you've resolved. Use the STAR method (Situation, Task, Action, Result) to structure your answers, demonstrating your proactive approach to problem-solving.
✨Understand the Client's Needs
Research the company and its high-profile legal clients. Be prepared to discuss how you can tailor your support to meet their unique requirements, showing that you understand the importance of client satisfaction in this role.
✨Emphasise Continuous Learning
With unlimited access to learning platforms, highlight your commitment to personal and professional development. Share any relevant courses or certifications you've completed, and express your enthusiasm for ongoing learning in the tech field.
