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For Companies At a Glance
- Tasks: Lead M365 projects, design solutions, and mentor a dynamic team.
- Company: Ekco is a fast-growing cloud solution provider in Europe, transforming businesses with innovative technology.
- Benefits: Enjoy 25 days leave, birthday off, pension scheme, mental health support, and unlimited learning access.
- Why this job: Join a collaborative team, drive impactful projects, and grow your career in a supportive environment.
- Qualifications: 5+ years in Professional Services, strong M365 knowledge, and excellent customer communication skills required.
- Other info: Be part of a company recognised as Microsoft’s 2023 Rising Star Security Partner.
The predicted salary is between 48000 - 72000 £ per year.
About Ekco
Founded in 2016 Ekco is now one of the fastest growing cloud solution providers in Europe!
We specialise in enabling companies to progress along the path of cloud maturity, managing transformation and driving better outcomes from our customers’ existing technology investments.
️ In a few words, we take businesses to the cloud and back!
We have over 950 highly talented and supportive colleagues (and counting) across a number of regional offices in the UK, Benelux & Ireland.
About the role
We are looking for a talented and dedicated Lead Modern Workplace Engineer to join our professional services team here at Ekco, delivering transformational M365 migration and modernisation projects to our customers. We are a multi-disciplinary, agile team of experts covering activities relating to consulting and engineering, closely collaborating with our business colleagues and customers to ensure the best possible service is delivered to our customers.
Job Duties / Requirements of Role
As a Lead Modern Workplace Engineer, you will play a key role in:
- Leading the design, planning and implementation of M365 projects for key Ekco clients
- Working closely with the Project Management team to deliver exceptional projects and solutions
- Creating detailed high-level design, low-level design and project handover documents to communicate solutions to clients and Ekco’s service delivery teams
- Driving the adoption of best practices within the professional services team
- Collaborating with business units and stakeholders across the architecture, commercial and technical teams to support the implementation of customer solutions
- Acting as an escalation point for project issues, taking ownership until the issue is resolved to the customer\’s satisfaction
- Regularly conducting 121s with the team, ensuring each team member has objectives and development plans in place
- Providing technical coaching to team members, ensuring that technical documentation is maintained in line with Ekco standards and policies
- Ensuring KPI’s are hit for your team, reporting weekly & monthly to demonstrate this
About You
You will have:
- A strong customer focus, with an ability to continually anticipate and meet customers’ needs, excelling in communicating at all levels within a customer organisation
- Excellent working knowledge of M365 technologies such as Intune, SharePoint, Teams
- Ability to collaborate with and manage diverse cross-functional teams for successful customer outcomes
- Experience working to ensure customer solutions and services comply with the relevant product standards and internal documentation (in accordance with ISO certification)
- Experience mentoring and developing a team of like-minded Professional Services engineers
- A Minimum of 5 years’ experience working in a Professional Services role for a Cloud Managed Services provider
The Desirables
- Experience managing or implementing Microsoft 365 security solutions; Conditional Access, Microsoft Defender for Endpoint/Office 365/Identity/XDR
- Demonstrable experience implementing data governance and data loss prevention within M365 using Microsoft Purview
- Understanding of Service Management best practices frameworks such as ITIL
- Knowledge of on-premise networking principles and products and how they integrate with cloud services
Benefits/Perks
- ️ Time off – 25 days leave + public holidays
- x1 day Birthday leave per year
- Company Pension Scheme (employer contribution 5%) + flexible salary sacrifice
- Employee Assistance Programme (EAP) – access to dedicated mental health, emotional wellbeing and general advice
- ️ EkcOlympics – a global activity for fun!
- Learning & development – Unlimited access to Pluralsight learning platform
- A lot of responsibilities & opportunities to grow (also internationally)
Why Ekco
- ️ Microsoft’s 2023 Rising Star Security Partner of the year
- VMware & Veeam top partner status
#J-18808-Ljbffr
Lead Modern Workplace Engineer Technical Delivery · Holborn - London · employer: Ekco Group
Contact Detail:
Ekco Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Modern Workplace Engineer Technical Delivery · Holborn - London ·
✨Tip Number 1
Familiarise yourself with M365 technologies, especially Intune, SharePoint, and Teams. Being well-versed in these tools will not only boost your confidence but also demonstrate your expertise during interviews.
✨Tip Number 2
Showcase your experience in leading cross-functional teams. Prepare examples of past projects where you successfully collaborated with diverse teams to achieve customer outcomes, as this is a key aspect of the role.
✨Tip Number 3
Highlight your mentoring skills. Be ready to discuss how you've developed team members in previous roles, as this aligns with the responsibilities of providing technical coaching and conducting 121s.
✨Tip Number 4
Understand the importance of customer focus. Prepare to share specific instances where you anticipated customer needs and delivered exceptional service, as this is crucial for the Lead Modern Workplace Engineer position.
We think you need these skills to ace Lead Modern Workplace Engineer Technical Delivery · Holborn - London ·
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Lead Modern Workplace Engineer position at Ekco. Understand the key responsibilities and required skills, particularly around M365 technologies and project management.
Tailor Your CV: Customise your CV to highlight relevant experience in cloud solutions, M365 technologies, and professional services roles. Emphasise your leadership skills and any experience you have with mentoring or developing teams.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for cloud technology and your customer-focused approach. Mention specific projects or achievements that demonstrate your ability to lead M365 migrations and collaborate with cross-functional teams.
Highlight Relevant Certifications: If you have any certifications related to Microsoft 365, cloud services, or ITIL, be sure to include them in your application. This can set you apart from other candidates and show your commitment to professional development.
How to prepare for a job interview at Ekco Group
✨Showcase Your M365 Expertise
Make sure to highlight your experience with M365 technologies like Intune, SharePoint, and Teams. Be prepared to discuss specific projects where you successfully implemented these solutions, as this will demonstrate your technical proficiency and relevance to the role.
✨Emphasise Customer Focus
Ekco values a strong customer focus, so be ready to share examples of how you've anticipated and met customer needs in previous roles. Discuss how you’ve communicated effectively at all levels within an organisation to ensure successful project outcomes.
✨Demonstrate Leadership Skills
As a Lead Modern Workplace Engineer, you'll need to lead teams and mentor others. Prepare to talk about your experience in managing cross-functional teams, conducting 121s, and driving best practices within a professional services environment.
✨Prepare for Technical Scenarios
Expect to face technical scenarios or case studies during the interview. Brush up on your knowledge of Microsoft 365 security solutions and data governance, as well as your understanding of service management best practices like ITIL, to showcase your problem-solving skills.
