Ejamerica in the United Kingdom seeks a Monitoring Lead to own regional detection and analysis, serving as the escalation point for the Service Desk and WT Engineering. You will monitor Nexthink dashboards, alerts and campaigns, identify early-warning signals across CPU, memory, disk, and boot time, and perform root cause analysis using Nexthink Finder, device timelines and behavioral trend analysis.
A strong end-user computing background in Windows, macOS and VDI, plus data analysis skills, are
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