Lead Medical Receptionist

EJ Connect are a specialist Recruitment Agency, providing Permanent and Temporary staffing solutions to GP Surgeries for all clerical positions. Our Mission is to connect great organisations with even greater people. Lead Medical Receptionist * GP Surgery - Leicester * 25.5 hours per week * Monday - Friday - 1pm - 6:30pm * Permanent * £ 13.30ph rising to £13.80ph The role of the Lead Medical Receptionist will be too: * Lead the afternoon care navigation team * Provide day to day leadership to the team * Support the practice with a wide range of administration and care navigation duties * Allocate and prioritise workloads, * Provide guidance and support to colleagues, * Support the day-to-day organisation of the reception and administrative team, * Identify and understand patient needs and requirements, through appropriate questioning * Carry out the same core reception and administrative duties alongside colleagues, * Maintain high standards of patient confidentiality. * Carry out all necessary general office duties * Take responsibility for coordinating and supporting the smooth running of the service. The suitable Lead Medical Receptionist will: * Have previous work history in a similar fast paced environment * Have experience working in a similar Team Leader role * Demonstrate a work history within healthcare * Be supportive and lead by example * Demonstrate an outgoing, friendly personality with a desire to meet new people * Have the ability to build rapport quickly and effectively * Be flexible to support the wider practice * Have the ability to stay calm under pressure and to be able to multi-task in a similar environment * Demonstrate a willingness to adapt to the changing working practices of a busy medical environment * Have good administrative, IT and keyboard skills The successful Team Leader will receive: * £13.30ph – raising to £13.80ph * Support and guidance from a friendly and professional team * Free Parking