At a Glance
- Tasks: Ensure smooth production operations and maintain high-quality standards in pharmaceutical manufacturing.
- Company: Join Eisai, a leading research-based pharmaceutical organisation with a human healthcare philosophy.
- Benefits: Competitive salary, electric vehicle charging, onsite perks, and learning opportunities.
- Other info: Inclusive workplace with a commitment to diversity and continuous improvement.
- Why this job: Make a real impact on patient care while working in a collaborative environment.
- Qualifications: Experience in manufacturing preferred; strong attention to detail and teamwork skills required.
The predicted salary is between 30000 - 40000 £ per year.
The Company Eisai is a leading research based pharmaceutical organisation with an extensive portfolio across the Oncology, Neurology and Pain therapy areas. Eisai Manufacturing is the hub of Eisai’s production and supply chain. We make tablets, package these into blisters, label and package vials and bottles. We also manage the wider medicines supply chain and other companies who undertake work on our behalf. By joining Eisai, you will be working for an organisation with a human healthcare philosophy, which means that we put the patient first in everything we do.
Your new role
Are you passionate about quality, safety, and making a real impact in pharmaceutical manufacturing? Join Eisai and help ensure our production operations run smoothly, efficiently, and to the highest standards. At Eisai, our human health care (hhc) philosophy is at the heart of everything we do—putting patients and people first. This role supports the Manufacturing department to ensure production equipment is readily available for operators, enabling delivery of the production schedule. You’ll play a key part in maintaining operational excellence, ensuring all activities comply with Eisai Corporate Standards, GMP, GDP, and Quality System requirements. This is a day role (07:00-15:00, 08:00-16:00 or 09:00-17:00), but may move to shifts 06:00-14:00 and 14:00-22:00.
Key Responsibilities
- Dismantle, clean, and reassemble production equipment and areas
- Set up and verify production equipment, ensuring correct functionality and calibration
- Operate production equipment and automated systems within validated process parameters
- Perform in-process testing, sampling, inspections, and yield calculations
- Complete batch records and production documentation accurately
- Maintain high standards of GMP and health & safety compliance
- Record and monitor performance metrics (equipment utilisation, right-first-time, schedule adherence)
- Conduct facility cleaning, including sink and drain disinfection
- Support manual packaging activities as required
- Participate in quality investigations and continuous improvement initiatives
- Communicate effectively with stakeholders to ensure expectations are met
- Remain flexible to support business and production schedule demands
What are we looking for?
- Experience in a manufacturing or pharmaceutical environment (preferred)
- Strong understanding of GMP / GDP / quality standards
- High attention to detail and commitment to product quality
- A proactive mindset with a focus on continuous improvement
- Strong teamwork and communication skills
- Commitment to maintaining a safe and compliant working environment
- A safety-first approach—ensuring all incidents and risks are reported
- Dedication to producing high-quality products through strict adherence to procedures
- A passion for innovation and operational improvement
- Alignment with Eisai’s hhc philosophy, putting people at the centre of everything
What we offer in return
- Eisai offers a competitive salary and excellent wider benefits package that includes:
- Electric charging points for Electric/Hybrid vehicles
- Discretionary Bonus
- Free onsite parking
- Subsidised onsite restaurant and coffee shop
- Learning and development opportunities
- Retail discounts
- Well-being & mental health awareness programmes
- Multi-faith prayer room
You will also be based out of our excellent EMEA Knowledge Centre (EKC) facility, which is our EU Headquarters, and offers an inclusive, and collaborative working environment.
What you need to do next
If you are interested in this position, please click ‘apply now’ at the top of this advert. Upon submitting your application, you will be asked to complete your profile and upload a copy of your CV along with any additional information to support your application. If you have any questions, please contact us on TalentAcquisition@eisai.net
Eisai Recruitment Statement
Diverse perspectives and experiences are critical to our success, and we welcome applications from all people from all backgrounds with the experience and skills needed to perform this role. We look forward to receiving your application.
Eisai EMEA EDI Commitment Statement
We believe that diverse and inclusive teams promote wellbeing, learning and innovation, helping Eisai serve our patients, their families, our employees, and society. Our commitment is:
- to embrace and celebrate our differences, respecting and valuing each other.
- to include equity, diversity, and inclusion practices in all that we do so everyone has a full sense of belonging.
- to value individual talent where every employee can be themselves and thrive in an environment of openness, trust, and integrity.
Service Operator - Permanent Position in Hatfield employer: Eisai
Eisai is an exceptional employer that prioritises a human healthcare philosophy, ensuring that employees are part of a collaborative and inclusive environment at our EMEA Knowledge Centre. With a strong commitment to employee growth through learning and development opportunities, we offer a competitive salary alongside a comprehensive benefits package, including well-being programmes and flexible working hours. Join us in making a meaningful impact in pharmaceutical manufacturing while enjoying the advantages of a supportive workplace culture.
StudySmarter Expert Advice🤫
We think this is how you could land Service Operator - Permanent Position in Hatfield
✨Unlock Networking Opportunities
Dive into industry-specific events like pharmaceutical conferences and seminars, where you can meet hiring managers from companies like Eisai. These are goldmines for making connections and learning about job openings before they hit the mainstream job boards.
✨Join Relevant Professional Bodies
Get involved with organisations such as the Royal Pharmaceutical Society or your local pharmaceutical professionals' network. Being an active member can boost your credibility and may even lead to job referrals in top organisations like Eisai.
✨Leverage Internships for Full-time Roles
If you can, consider pursuing internships in the pharmaceutical industry, especially with companies like Eisai. These opportunities often pave the way for full-time positions and allow you to demonstrate your capabilities firsthand.
✨Tailor Your Approach
When you're applying for roles, don't rush it! Take the time to customise your applications for specific positions, showcasing relevant skills and experiences that align with what Eisai is looking for. A tailored application can really make you stand out!
We think you need these skills to ace Service Operator - Permanent Position in Hatfield
Some tips for your application 🫡
Showcase Your Relevant Experience:When applying for a role in the pharmaceutical industry, it's crucial to highlight any relevant experience you have. Whether that's internships, lab work, or even related coursework, make sure to weave this into your CV and cover letter. We want to see how your background aligns with the role you're applying for at Eisai!
Emphasise Your Understanding of Regulations:The pharmaceutical industry is heavily regulated, so it's important to indicate your familiarity with industry standards and regulations. In your cover letter, mention any training or certifications you've received that are relevant, or discuss projects where you’ve navigated compliance. This will show Eisai that you're not just a fit for the job but also a safety-conscious candidate!
Tailor Your CV to Be Result-Driven:Craft your CV to highlight quantifiable achievements, especially if you have previous roles in pharmaceuticals or related fields. Use metrics to demonstrate your impact, such as improved processing times or successful project completions while working on trials. This analytical approach will resonate well with hiring managers at Eisai!
Convey Your Passion for the Industry:In your cover letter, express why you are passionate about working in the pharmaceutical sector. Whether it’s your desire to contribute to groundbreaking drug research or improve patient outcomes, let it shine through! At Eisai, we value candidates who are truly enthusiastic about their work—you might just stand out from the crowd.
How to prepare for a job interview at Eisai
✨Understand the Science
Make sure you brush up on key pharmaceutical concepts and recent developments in the industry. You might get asked some technical questions during the interview at Eisai that show your grasp of drug development processes or regulatory requirements, so be ready to discuss them clearly.
✨Showcase Relevant Experience
If you have any hands-on experience or internships in a laboratory setting, be sure to highlight these in your responses. Think about the projects you worked on, the methodologies you used, and the impact you made. It's all about telling a story that connects your background to the role you're applying for.
✨Know Their Products
Take some time to familiarise yourself with Eisai’s product range and recent breakthroughs. Understanding their portfolio not only shows your enthusiasm for the role but also allows you to ask insightful questions that demonstrate your interest in actively contributing to their projects.
✨Be Ready for Regulatory Scenarios
In a full-time pharmaceutical role, understanding the regulatory landscape is crucial. Prepare for situational questions that may test your problem-solving skills concerning compliance and safety standards. You could be asked how you'd handle a hypothetical issue regarding a drug’s market release, so think through your approach.
