At a Glance
- Tasks: Lead IT services and business systems to ensure compliance and performance in pharma manufacturing.
- Company: Join Eisai, a leading research-based pharmaceutical organisation focused on patient care.
- Benefits: Competitive salary, hybrid working, well-being initiatives, and learning opportunities.
- Other info: Work in a supportive culture with excellent career growth potential.
- Why this job: Make a real impact on patient supply while driving digital transformation in a dynamic environment.
- Qualifications: Strong GxP knowledge, leadership experience, and IT service management skills required.
The predicted salary is between 70000 - 90000 £ per year.
Eisai is a leading research based pharmaceutical organisation with an extensive portfolio across the Oncology, Neurology and Pain therapy areas. Eisai Manufacturing is the hub of Eisai’s production and supply chain. We make tablets, package these into blisters, label and package vials and bottles. We also manage the wider medicines supply chain and other companies who undertake work on our behalf. By joining Eisai, you will be working for an organisation with a human healthcare philosophy, which means that we put the patient first in everything we do.
Your new role Eisai Manufacturing Limited (EML) is Eisai’s EMEA manufacturing hub, at the heart of delivering safe, compliant, and uninterrupted supply of medicines to patients across global markets. This role holds senior leadership accountability for the performance, resilience, and compliance of all EML IT services and business systems, acting as the bridge between GDBT (aka IT) and the manufacturing site. The role defines and drives the site’s digital and service strategy, ensuring systems and data-driven capabilities enable business performance, continuity, and long‑term growth. It safeguards system integrity and availability, proactively managing risk, governing change and infrastructure, and protecting uninterrupted patient supply to global markets. As a senior leader, the role builds and leads high‑performing teams, inspiring, coaching, and developing talent to deliver business outcomes beyond technology, while strengthening capability, governance, and ways of working to support both operational excellence and future transformation.
- GDBT: Global Digital Business Transformation (aka IT)
- MQT: Manufacturing Quality and Technical (EML’s Parent Organisation)
What are we looking for? This position is located at Hatfield. Hybrid working (at least 3 days on site).
- Strong understanding of GxP‑regulated environments and system validation principles a must.
- Degree or equivalent in a relevant discipline; advanced or professional qualifications advantageous.
- Certifications in IT service, delivery, or governance (ITIL, PRINCE2, PMP, Agile) desirable.
- A seasoned manager of people, capable of inspiring, coaching and developing others to create high performing teams that see beyond the technology and commit to the business outcome.
- Proven leadership of IT service and business systems in a pharma manufacturing environment.
- Strong track record delivering and operating GxP‑compliant systems (validation, change control, data integrity).
- Experience defining or executing IT strategy, governance, and capability development at site or regional level.
- Experience delivering or supporting digital, data‑driven transformation in operational settings.
- Demonstrated leadership of teams and vendors, including capability building and performance management.
- Strong ability to bridge IT and business stakeholders.
What we offer in return: Eisai offers a competitive salary and excellent wider benefits package that includes:
- Hybrid working – This position is located at Hatfield. Hybrid working (at least 3 days on site).
- Electric charging points for Electric/Hybrid vehicles.
- Discretionary Bonus.
- Free onsite parking.
- Subsidised onsite restaurant and coffee shop.
- Learning and development opportunities.
- Well‑being.
Senior Manager, GxP GDBT(IT) Service and Business Systems employer: Eisai EMEA
Eisai is an exceptional employer that prioritises a human healthcare philosophy, ensuring that patient needs are at the forefront of our operations. Located in Hatfield, we offer a dynamic hybrid working environment, competitive salaries, and a comprehensive benefits package, including learning and development opportunities to foster employee growth. Our commitment to building high-performing teams and supporting digital transformation makes Eisai a rewarding place to advance your career in the pharmaceutical industry.
