At a Glance
- Tasks: Support sales and finance teams by creating quotes and managing orders.
- Company: Join a leading telecommunications company in Belfast with a hybrid work model.
- Benefits: Enjoy competitive pay, flexible working, and opportunities for growth.
- Other info: Collaborative environment with a focus on teamwork and customer service.
- Why this job: Be a vital part of the sales process and make a real impact.
- Qualifications: Experience in sales support or finance roles, ideally in tech.
The predicted salary is between 31500 - 38500 £ per year.
Location: Belfast - Hybrid (3 days in office)
Role Purpose
The Sales, Presales & Finance Support Specialist provides essential support across the Sales, Presales and Finance functions within the business. The role is central to ensuring accurate and timely production of customer quotes and Bills of Materials, effective order processing, and reliable tracking of projects and billing. The successful candidate will work closely with Sales, Presales, Finance and Operations teams, and will play a key role in maintaining accurate records within Microsoft Dynamics.
Key Responsibilities
- Create Bills of Materials (BOMs) for customer solutions, working closely with Presales and technical teams to ensure accuracy and completeness.
- Prepare and issue customer quotes in line with commercial and technical requirements.
- Send customer quotes and proactively monitor their status, following up with customers and the sales team to progress opportunities to close.
- Receive, validate and process customer Purchase Orders (POs), ensuring alignment with the agreed quote before order entry.
- Create supplier POs, ensuring correct approvals, pricing and coding are applied.
- Support the wider team with day-to-day use of Microsoft Dynamics, including data entry, record maintenance and troubleshooting queries.
- Track projects and deliverables through to completion, liaising with Sales, Presales, Operations to ensure milestones are met.
- Ensure billing is kept up to date and accurate, working with Finance to resolve any discrepancies or delays.
- Maintain accurate and up-to-date records across all relevant systems to support reporting and audit requirements.
- Provide general support to the Sales and Presales teams as required.
Requirements For A Successful Application
Skills & Experience
- Previous experience in a sales support, presales support, order management or finance administration role, ideally within Telecommunications, IT or a related technical sector.
- Experience using Microsoft Dynamics (CRM/ERP) or a similar system is highly desirable.
- Strong working knowledge of Microsoft Office, particularly Excel and Outlook.
- Excellent attention to detail and accuracy, particularly when handling quotes, POs and billing data.
- Strong organisational skills with the ability to manage multiple tasks and deadlines simultaneously.
- Good numerical and commercial awareness, with the ability to understand pricing, costs and margins.
- Clear written and verbal communication skills, with the confidence to liaise across sales, technical and finance teams.
- A proactive, team-oriented approach with a strong customer service ethic.
Key Relationships
- Sales & Presales teams – day-to-day collaboration on quotes, BOMs and opportunity tracking.
- Finance team – billing accuracy, PO processing and managing queries.
- Suppliers – raising and managing supplier purchase orders.
- Customers – sending and following up on quotes and processing purchase orders.
Key Performance Indicators
- Quality of data on active quotes
- Quality of data on Customer PO’s and progress
- Billing & invoicing timeliness and accuracy
Sales Support Specialist employer: Eircom Limited
Eircom Limited is an exceptional employer located in the vibrant city of Belfast, offering a dynamic work culture that fosters innovation and collaboration. As a Health IT Analytics & Reporting Specialist, you will benefit from comprehensive employee growth opportunities, including training in cutting-edge technologies like Power BI, while enjoying a supportive environment that values your contributions to impactful IT decisions. Join us to be part of a forward-thinking team dedicated to enhancing service performance and making a real difference in the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Specialist
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Support Specialist at Eircom Limited, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Eircom Limited. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Support Specialist. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Support Specialist
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Eircom Limited:When writing your cover letter, make sure to tailor your message specifically for Eircom Limited. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Eircom Limited
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Eircom Limited that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Eircom Limited that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Eircom Limited’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
