eircom NI is seeking a customer-relationship manager to oversee the relationship for one or more key customers within the portfolio, delivering an excellent customer experience.
You will analyse service performance, review SLAs, drive efficiency, and provide regular reports to customers and internal teams. You will act as the primary interface with customers, build strong supplier relationships, address issues, and identify improvements.
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Key Account Service Manager - Telecom employer: Eircom Limited
Eircom Limited is an exceptional employer located in the vibrant city of Belfast, offering a dynamic work culture that fosters innovation and collaboration. As a Health IT Analytics & Reporting Specialist, you will benefit from comprehensive employee growth opportunities, including training in cutting-edge technologies like Power BI, while enjoying a supportive environment that values your contributions to impactful IT decisions. Join us to be part of a forward-thinking team dedicated to enhancing service performance and making a real difference in the industry.
