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- Tasks: Support German-speaking clients with tech queries and upsell solutions.
- Company: Join EIMS Global, a fast-growing B2B tech agency partnering with industry giants.
- Benefits: Enjoy hybrid work, competitive salary, bonuses, and fun perks like meal vouchers.
- Why this job: Launch your tech career in a supportive, multicultural environment with clear growth paths.
- Qualifications: Fluent in German, self-motivated, and eager to learn.
- Other info: No experience needed; we provide comprehensive training and support.
The predicted salary is between 22400 - 25600 £ per year.
Launch Your Tech Career with EIMS Global!
Location: Hybrid – 3 days in our modern Bournemouth HQ (Granville Chambers, 21 Richmond Hill) & 2 days remote
OTE: £28,000–£32,000 in Year 1 (Base + Quarterly Bonuses)
EIMS Global Ltd is a fast-growing B2B tech sales & marketing agency with offices in the UK, Spain, USA, New Zealand, South Africa, and the Philippines. We partner with tech giants like Adobe, SAP, HP, and Dell, delivering world-class solutions that help them grow faster and smarter. We’re known in the industry as the “ROI Experts” – and now, we’re looking for talented German-speaking individuals to join our winning team during this exciting time of global expansion.
No experience? No problem! If you bring the drive, curiosity, and hunger to grow, we’ll provide everything else — training, support, and a clear path to success in one of the highest-paying global industries: tech.
What You’ll Be Doing:
- Respond to inbound B2B queries from German-speaking customers (DACH region)
- Learn to understand and explain IT software solutions
- Build rapport with decision-makers and identify opportunities to upsell or expand support
- Collaborate with internal teams to resolve escalations and provide top-tier service
- Engage in continuous learning to build your tech knowledge and grow fast in your role
What’s In It For You?
- OTE: £28,000–£32,000 in your first year (base salary + performance bonuses)
- Hybrid working: Mon/Fri remote, Tue–Thu in our Bournemouth office
- 28 days paid leave, with up to 4 bonus days off for top performance
- Fun perks & incentives: meal vouchers, beach targets, gift cards, team competitions
- Career progression to Channel Sales, Inside Sales, or Management roles (95% of our leadership team has been promoted internally!)
- World-class training: Instant access to our 30+ years of expertise via EIMS University
- Multicultural, inclusive team culture that celebrates success and supports your growth
Who are you?
- Self-motivated, proactive & hungry to learn
- Great communicator
- German is your 1st language.
- Strong appetite to be the best!
✅ Ready to Launch Your Tech Career? This is your chance to join a company where your hard work = real results, recognition, and career progression in a booming industry. Apply now — we’d love to meet you!
Contact Detail:
EIMS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tech Client Support Specialist (German)
✨Tip Number 1
Familiarise yourself with the tech products and services offered by EIMS Global and their partners. Understanding the basics of IT software solutions will help you engage more effectively with potential clients during interviews.
✨Tip Number 2
Brush up on your communication skills, especially in German. Since you'll be dealing with German-speaking customers, being able to articulate your thoughts clearly and confidently will set you apart from other candidates.
✨Tip Number 3
Research the B2B tech sales industry and current trends. Showing that you are knowledgeable about the market can demonstrate your enthusiasm for the role and your commitment to continuous learning.
✨Tip Number 4
Network with current or former employees of EIMS Global on platforms like LinkedIn. They can provide valuable insights into the company culture and the expectations for the Tech Client Support Specialist role.
We think you need these skills to ace Tech Client Support Specialist (German)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the Tech Client Support Specialist role. Emphasise any customer service experience, especially in a tech environment, and showcase your proficiency in German.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention why you are interested in EIMS Global and how your background makes you a great fit for their team. Be sure to include specific examples of your communication skills and eagerness to learn.
Showcase Your Language Skills: Since this role requires fluency in German, consider including a section in your application that highlights your language skills. You could mention any relevant certifications or experiences that demonstrate your proficiency.
Prepare for Potential Questions: Think about common interview questions related to customer support and tech knowledge. Prepare answers that reflect your problem-solving abilities and willingness to learn. This will help you feel more confident during the interview process.
How to prepare for a job interview at EIMS
✨Showcase Your Language Skills
Since the role requires fluency in German, be prepared to demonstrate your language skills during the interview. Practice answering common interview questions in German to ensure you can communicate effectively and confidently.
✨Understand the Tech Landscape
Familiarise yourself with the tech industry and the specific software solutions offered by EIMS Global. Being able to discuss these topics will show your enthusiasm for the role and your willingness to learn.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and customer service skills. Think of examples from your past experiences where you successfully handled difficult situations or provided excellent support.
✨Demonstrate Your Drive to Learn
EIMS Global values individuals who are eager to grow. Be ready to discuss how you plan to continue learning about tech solutions and improving your skills, as this aligns with their commitment to training and development.
