Personal Assistant and Office Manager

Are you a PA with experience handling confidential administrative support to the two Directors? Would you describe yourself as professional in both written and verbal capacity? Do you want to join a highly reputable, award-winning organisation that prides itself on client excellence?

The Company:

ER Recruitment are working with a respected business who are looking for a Personal Assistant to join them. This Personal Assistant role will provide dedicated support to two Directors of a well-established consultancy. This is a varied and fast-paced role requiring excellent communication skills, attention to detail, and the ability to manage multiple tasks efficiently. The ideal candidate will demonstrate discretion, initiative, and a proactive approach to supporting senior management as well as supporting a busy office.

Role & Responsibilities of the Personal Assistant:

• Manage diaries and schedules for two Directors
• Type and prepare a variety of documents, including reports on behalf of the business
• Use Docusign to obtain client signatures on documentation
• Ensure compliance with Anti-Money Laundering procedures, including collecting ID documentation from clients
• Communicate with insurance providers
• Coordinate six-monthly inspections
• Handle enquiries, arrange viewings, and update client information on Agency Pilot
• Support with opening client files and maintaining both current and archived filing systems
• Manage ordering of office supplies, food, and beverages
• Record and maintain the staff holiday calendar on behalf of the HR Director
• Organise and oversee work carried out by contractors at the company premises
• Act as the main point of contact for scheduling IT maintenance with the external IT provider
• Track and record Continuing Professional Development (CPD) activities for the Directors
• Maintain records of Directors’ mileage

About You as the Personal Assistant:

• Excellent spelling, grammar, and attention to detail
• High-level typing ability, including experience with audio transcription using Dictaphone
• Professional, confident, and articulate communication style
• Preferably a background within a corporate, regulated environment
• Clear and professional telephone manner
• Outstanding organisational skills and time management, with the ability to work effectively under pressure and meet tight deadlines
• Proficient in Microsoft Office applications
• Familiarity with property management software and CRM systems such as Propman and Agency Pilot is desirable, though full training will be provided
• Open to adopting and integrating AI technology into office workflows
• Team-oriented with a collaborative approach
• Possession of a full UK driving licence

Please note by applying for this role you give consent for ER Recruitment to retain your CV for up to 24 months for the purposes of assisting you to find your next role unless you notify us otherwise. While we aim to get back to all applicants, however, if you do not receive a response within seven working days then unfortunately your application has been unsuccessful on this occasion. We are here to help with your career so please send a copy of your CV to us. If you know of anyone else who is looking for their next opportunity, please feel free to refer them to us or pass on our details.