At a Glance
- Tasks: Build strong relationships with B2B clients and identify growth opportunities.
- Company: Join a successful B2B services business known for tech-led solutions.
- Benefits: Competitive salary, commission potential, and a supportive work environment.
- Other info: Dynamic role with opportunities for career advancement and personal development.
- Why this job: Make a real impact by helping clients thrive and grow their businesses.
- Qualifications: Experience in B2B Account Management and excellent communication skills.
The predicted salary is between 35000 - 35000 £ per year.
Are you a natural relationship builder who enjoys making a real difference to your customers? Do you have the commercial instinct to spot opportunities and grow existing business? Would you like to join an established, growing business where you can take real ownership of your client relationships?
The Company:
ER Recruitment are thrilled to be working with our client, who are an established and successful B2B services business with a strong reputation for delivering technology-led solutions that help its customers operate more effectively. With an established customer base and a continued focus on growth, they are looking for an experienced B2B Account Manager to join their team.
This is a relationship-led, commercially focused opportunity for someone who enjoys understanding their customers, finding solutions to their challenges and developing accounts over the long term. You'll inherit an established portfolio of clients, giving you the opportunity to build on existing relationships while identifying new opportunities for growth.
Role & Responsibilities of the Account Manager:
- Take ownership of an established portfolio of B2B customers, developing strong and lasting relationships across a varied client base.
- Become a trusted point of contact for your customers, understanding their businesses, challenges and future requirements.
- Proactively maintain regular contact with clients and ensure relationships remain strong and engaged.
- Conduct structured account reviews to understand customer needs, identify potential risks and uncover opportunities.
- Look for opportunities to develop existing accounts by identifying additional products, services or solutions that genuinely add value.
- Manage the full account lifecycle, including renewals, commercial discussions and ongoing account development.
- Respond to customer queries and take ownership of issues, coordinating with internal colleagues to ensure a positive outcome.
- Work closely with technical, operational and support teams to ensure customers receive a joined-up service.
- Keep accurate records of customer activity, opportunities and key dates within the CRM.
- Monitor customer satisfaction and proactively address any concerns before they become significant issues.
- Contribute to wider commercial initiatives and customer campaigns where appropriate.
- Take responsibility for achieving agreed customer retention, development and revenue objectives.
About You as the Account Manager:
- Previous experience in a B2B Account Management, Client Management or similar customer-facing commercial role.
- Enjoy managing established relationships but are equally motivated by finding ways to develop and grow your accounts.
- Demonstrate a strong track record of customer retention and/or account growth.
- Naturally proactive and don't wait for customers to come to you; you look for reasons to pick up the phone and add value.
- Commercially confident and comfortable identifying opportunities and having conversations around additional products or services.
- Excellent communicator who can build credibility with customers at different levels of an organisation.
- Organised and able to manage multiple customers, priorities and opportunities effectively.
- Confident using CRM systems and understand the importance of keeping customer and commercial information up to date.
- Experience working alongside internal teams to resolve customer issues and deliver solutions.
- Experience within a technology, telecoms, IT, managed services or another technical B2B environment would be advantageous, although relevant transferable experience will also be considered.
- Curious and willing to understand your customers' businesses and the solutions available to them, rather than needing to be a technical specialist yourself.
Please note by applying for this role you give consent for ER Recruitment to retain your CV for up to 24 months for the purposes of assisting you to find your next role unless you notify us otherwise.
While we aim to get back to all applicants however if you do not receive a response within seven working days then unfortunately your application has been unsuccessful on this occasion. We are here to help with your career so please send a copy of your CV to us. If you know of anyone else who is looking for their next opportunity, please feel free to refer them to us or pass on our details. We look forward to hearing from you.
Account Manager in Leicester employer: Eileen Richards Recruitments
Join a dynamic team in Hinckley, Leicestershire, where your ambition and drive will be rewarded with a competitive salary and an attractive bonus structure. Our vibrant work culture fosters collaboration and celebrates success, while offering structured career progression and industry-leading training opportunities to help you grow and excel in your role as a Business Sales Consultant.
Contact Details:
Eileen Richards Recruitments Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in Leicester
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Account Manager at Eileen Richards Recruitments, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Eileen Richards Recruitments. Tailor your message to explain why you’re drawn to them and how you can contribute as a Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Account Manager in Leicester
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Eileen Richards Recruitments:When writing your cover letter, make sure to tailor your message specifically for Eileen Richards Recruitments. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Eileen Richards Recruitments
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Eileen Richards Recruitments that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Eileen Richards Recruitments that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Eileen Richards Recruitments’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
