At a Glance
- Tasks: Manage and grow B2B customer accounts while building strong relationships.
- Company: Established tech and communications business with a supportive team culture.
- Benefits: Competitive salary, commission, and long-term career development opportunities.
- Other info: Dynamic environment with opportunities for commercial growth and relationship building.
- Why this job: Take ownership of client portfolios and make a real impact in a growing business.
- Qualifications: B2B Account Management experience, preferably in telecoms or IT.
The predicted salary is between 38250 - 46750 £ per year.
Do you have B2B Account Management experience within telecoms, IT, technology or a related technical services environment? Are you confident managing established customer relationships while identifying opportunities to grow existing accounts? Would you like to join an established business where you can take real ownership of your client portfolio?
The Company: An established and growing B2B technology and communications business, providing solutions that help organisations improve the way they work and communicate. With a strong existing customer base and a relationship-led approach, the business is now looking for an experienced Account Manager to take ownership of an established portfolio and contribute to its continued growth.
Role & Responsibilities of the Account Manager:
- Manage and develop an established portfolio of B2B customers, acting as a trusted point of contact.
- Build strong, long-term relationships with customers and understand their changing business needs.
- Proactively identify opportunities to increase revenue through upselling and cross-selling.
- Conduct regular account reviews and identify opportunities to improve and develop customer solutions.
- Manage renewals, negotiations and retention activity.
- Monitor account health and proactively address potential risks or issues.
- Work closely with technical, operational and support teams to ensure excellent customer service.
- Maintain accurate CRM records, account plans, renewal dates and opportunity pipelines.
- Contribute to wider sales and marketing activity designed to retain and grow the customer base.
About You as the Account Manager:
- Previous B2B Account Management or Client Management experience is essential.
- Experience within telecoms, IT, technology, managed services or another technical B2B environment is highly desirable.
- Proven ability to manage and develop an existing customer portfolio.
- Commercially minded, with experience of upselling, cross-selling or growing existing accounts.
- Strong relationship-building and communication skills.
- Proactive and organised, with excellent follow-through.
- Comfortable working with CRM systems and managing multiple accounts and opportunities.
- Confident communicating with both commercial and non-technical stakeholders.
- A genuine interest in understanding customers and finding solutions that add value.
Additional Benefits:
- £35,000 basic salary
- Circa £5,000 commission
- Established B2B customer portfolio
- Opportunity to grow existing accounts and develop commercially
- Established and growing business
- Supportive team environment
- Long-term career development opportunities
If you're an experienced B2B Account Manager with a background in telecoms, IT, technology or technical services, we'd love to hear from you.
Account Manager in Coventry employer: Eileen Richards Recruitments
Join a dynamic team in Hinckley, Leicestershire, where your ambition and drive will be rewarded with a competitive salary and an attractive bonus structure. Our vibrant work culture fosters collaboration and celebrates success, while offering structured career progression and industry-leading training opportunities to help you grow and excel in your role as a Business Sales Consultant.
Contact Details:
Eileen Richards Recruitments Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in Coventry
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
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While we all know the online application route, consider sending direct applications to companies you admire, including Eileen Richards Recruitments. Tailor your message to explain why you’re drawn to them and how you can contribute as a Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Account Manager in Coventry
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
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Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Eileen Richards Recruitments
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Eileen Richards Recruitments that you understand the role and can hit the ground running in the sales game.
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Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Eileen Richards Recruitments that you’re not just about numbers but also about building lasting connections in business development.
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In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
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