Operations Director (Manufacturing)

Operations Director (Manufacturing)
Loughborough
c 100,000 p.a. + fantastic benefits, DOE

• Do you have experience of taking charge of high-impact decisions and drive operational excellence in a fast-paced manufacturing environment?
• Are you able to leverage your leadership skills to inspire teams, optimise processes, and shape the future of production operations?
• Do you want to join a dynamic, expanding company where your expertise will directly contribute to the success and innovation of cutting-edge manufacturing solutions?

The Company:
ER Recruitment are excited to be working exclusively with our client, a rapidly growing and reputable sheet-metal fabrication business based in Loughborough. This is a critical role within the business and will report to the business owner and represent him with customers at times. The role is diverse and offers a great amount of independence to make your stamp on an already successful organisation. You must be forward-thinking and a strong leader with the customer at the centre of every strategy.

Role & Responsibilities of the Operations Director:

• As part of the SMT, this role will oversee all operational aspects of the company and be responsible for providing operations information to the Managing Director and the business owner.
• Building and nurturing strong client relationships, with the ability to engage in technical discussions effectively across all levels.
• Delivery, management, and oversight of all client-related agreements, services, and budgets.
• Up- and cross-sell of services.
• Responsible for the quality and timely delivery of all operational output.
• Strong operational management across the supply chain, consistently delivering and exceeding required performance across a broad range of KPIs ensuring a focus on safety of employees and customers.
• Responsible and accountable for all teams that impact the customer journey – Technical, Operations, and Customer services.
• Liaison with clientele and stakeholders on a regular basis.
• Administrative duties required to complete the role effectively.

About You as the Operations Director:

• Experience in industry providing precision manufacturing of metal components is essential.
• Able to naturally lead with a results-driven approach, motivating and empowering your teams to drive performance, foster growth, and create a culture of continuous improvement and collaboration.
• Able to expertly manage multiple responsibilities, gaining a deep understanding of the day-to-day operations of the business while stepping up to lead and drive success across all areas.
• Strong commercial acumen with the ability to contribute directly to the overall business strategy.
• Good understanding of cashflow.
• Outstanding communication and excellent interpersonal skills.

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