At a Glance
- Tasks: Build and nurture client relationships while identifying new business opportunities.
- Company: Join a successful professional services firm with a strong reputation.
- Benefits: Flexible working hours, performance-related commission, and ownership of your projects.
- Other info: Opportunity for career growth in a dynamic environment.
- Why this job: Make a real impact in a role that values your relationship-building skills.
- Qualifications: Experience in client management or business development is preferred.
Client Relationship Manager Market Harborough £40,000 pro rata (Part or Full time considered)
- Are you a natural relationship builder who loves opening doors and creating new opportunities?
- Do you thrive on developing genuine client relationships and turning conversations into new business?
- Would you like the flexibility of a part-time role with the opportunity to make a real commercial impact?
- The
Company: ER Recruitment are delighted to be working exclusively with an established and successful professional services business based in Market Harborough, supporting clients across the UK.
With an impressive track record and a strong reputation within its market, the business is now looking to appoint a Client Relationship Manager to help build on its continued growth.
This is a newly focused opportunity for someone who enjoys being out in the market, meeting people, developing relationships and identifying where new opportunities can be created.
You’ll have the support of an experienced senior team behind you, but the freedom to take ownership of your own business development activity.
The role offers approximately 22.5 hours per week, with flexibility around how these hours are worked, or a full time position could even be considered.
There will be a requirement for some office attendance, alongside time spent meeting clients and attending relevant events.
Role & Responsibilities of the Client Relationship Manager: Networking and relationship development:
- Represent the company at business-to-business networking events, professional gatherings, exhibitions and client meetings.
- Proactively arrange and attend meetings with prospective clients, contractors, developers, consultants and other industry contacts.
- Establish new professional relationships and maintain regular contact with existing and previous clients.
- Develop opportunities through existing networks, mutual introductions, referrals and connections between professional contacts.
- Promote the company's expertise, experience and services to potential clients and collaborators.
Business development and winning work
- Identify, develop and pursue new business opportunities across the practice's target sectors.
- Work with the Directors to develop relationships into project opportunities and secure new commissions.
- Take ownership of progressing opportunities, coordinating meetings, following up discussions and maintaining contact with prospective clients.
- Identify where Director involvement or technical input is required to help secure an appointment.
- Support the development of client proposals, presentations and introductions where appropriate.
- Maintain awareness of relevant market activity and opportunities within the construction and property sectors.
- Client relationship management
- Build and maintain a network of contacts, ensuring relationships are actively managed and developed.
- Regularly update the company's Client/Customer Relationship Management (CRM) database, accurately recording contacts, meetings, discussions, opportunities and follow-up actions.
- Use the CRM to plan future engagement, track business opportunities and ensure continuity of relationships.
- Provide regular updates to the Directors on relationship development, potential commissions and progress towards securing work.
About You as the Client Relationship Manager
- We are looking for an enthusiastic and engaging individual who enjoys meeting people, developing relationships and creating business opportunities.
- Experience in client relationship management, business development, account management or a comparable client-facing role.
- Excellent interpersonal skills and the confidence to engage with senior decisionmakers.
- A proactive approach to networking, developing connections and identifying opportunities.
- The commercial awareness and determination to turn professional relationships into successful business outcomes.
- Strong organisational skills, including the ability to manage contacts, meetings and follow-up activities.
- Confidence using everyday business technology.
- A willingness to travel throughout the UK to attend meetings and events.
- Experience within architecture, construction, property or professional services would be advantageous, although the client place particular importance on personality, relationship building ability and a genuine enthusiasm for developing business
Additional Benefits
- Performance-related commission linked to individual and company performance.
- Flexible working pattern, approximately 22.5 hours per week across three days or flexibly over four/five days.
- Opportunity to take genuine ownership of business development activity and make a visible contribution to the continued growth of an established business.
Please note by applying for this role you give consent for ER Recruitment to retain your CV for up to 24 months for the purposes of assisting you to find your next role unless you notify us otherwise.
While we aim to get back to all applicants, if you do not receive a response within 7 working days then unfortunately your application has been unsuccessful on this occasion.
We are here to help with your career so please send a copy of your CV to us.
If you know of anyone else who is looking for their next opportunity, please feel free to refer them to us or pass on our details.
We look forward to hearing from you
Client Relationship Manager in Market Harborough employer: Eileen Richards Recruitment
Chesterton House Financial Planning is an exceptional employer that prioritises the growth and development of its employees, offering a dynamic work culture where innovation and contribution are highly valued. With a commitment to hybrid working, generous holiday allowances, and a clear pathway for career progression towards senior finance roles, this is an ideal environment for ambitious professionals looking to make a meaningful impact in a thriving business located in Loughborough.
Contact Details:
Eileen Richards Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Client Relationship Manager in Market Harborough
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Eileen Richards Recruitment and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Eileen Richards Recruitment and let us see your personality shine through!
We think you need these skills to ace Client Relationship Manager in Market Harborough
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Eileen Richards Recruitment.
Get Familiar with Our Brand:Before applying, take some time to learn about Eileen Richards Recruitment and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Eileen Richards Recruitment
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Eileen Richards Recruitment.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Eileen Richards Recruitment will surely appreciate.
