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- Tasks: Handle customer service calls and coordinate maintenance tasks with contractors.
- Company: Facilities management firm in Braunstone, Leicestershire.
- Benefits: Office-based role with a structured schedule and out-of-hours experience.
- Why this job: Join a dynamic team and enhance your organisational skills in a supportive environment.
- Qualifications: Experience in customer service or administration and proficiency in Microsoft Office.
- Other info: Opportunity for growth in a vital role within the facilities management sector.
The predicted salary is between 28800 - 43200 £ per year.
A facilities management firm is seeking a Facilities Administrator in Braunstone, Leicestershire. You will handle customer service calls, coordinate maintenance tasks, and liaise with contractors.
The ideal candidate should have:
- Experience in customer service or administrative roles
- Strong organisational skills
- Proficiency in Microsoft Office
This role is office-based from Monday to Friday with out-of-hours responsibilities one week per month.
Facilities Helpdesk Coordinator in England employer: Eileen Richards Recruitment
Contact Detail:
Eileen Richards Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Helpdesk Coordinator in England
✨Tip Number 1
Make sure you know the ins and outs of the facilities management industry. Brush up on your customer service skills and be ready to showcase how you've handled similar roles in the past. We want to see that you can keep things running smoothly!
✨Tip Number 2
Practice your communication skills! Since you'll be liaising with contractors and handling customer calls, being clear and confident is key. We recommend doing some mock calls or role-playing scenarios to get comfortable.
✨Tip Number 3
Get familiar with Microsoft Office if you aren't already. Being proficient in these tools will help you stand out. We suggest taking a quick online course or watching tutorials to brush up on any areas you're not confident in.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way for us to see your application and get you in front of the right people. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Facilities Helpdesk Coordinator in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and administrative roles. We want to see how your skills align with the Facilities Helpdesk Coordinator position, so don’t be shy about showcasing your organisational prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your familiarity with Microsoft Office and any relevant experience that makes you stand out.
Show Off Your Communication Skills: Since this role involves handling customer service calls, make sure your application reflects your strong communication abilities. We love candidates who can convey their thoughts clearly and effectively, so let that personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Eileen Richards Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of facilities management and customer service. Familiarise yourself with common maintenance tasks and how to coordinate them effectively. This will show that you're not just interested in the role, but that you understand it too.
✨Show Off Your Organisational Skills
Prepare examples from your past experiences where you've demonstrated strong organisational skills. Whether it's managing multiple tasks or coordinating with different teams, having specific stories ready will help you stand out as a candidate who can handle the demands of the job.
✨Get Comfortable with Microsoft Office
Since proficiency in Microsoft Office is key for this role, make sure you're up to speed with the software. Practice using Excel for data management and Word for documentation. Being able to showcase your skills during the interview can give you an edge.
✨Prepare for Out-of-Hours Scenarios
Since the role includes out-of-hours responsibilities, think about how you would handle unexpected situations. Prepare to discuss your approach to problem-solving and how you would manage customer service calls outside of regular hours. This will demonstrate your readiness for the role's challenges.
