At a Glance
- Tasks: Create unforgettable guest experiences and manage luxury accommodation bookings.
- Company: Join the iconic Belvoir Castle, a prestigious heritage estate.
- Benefits: Enjoy hybrid work flexibility, free parking, and 28 days holiday.
- Other info: Opportunity for career growth in a dynamic environment.
- Why this job: Be part of a passionate team elevating luxury hospitality.
- Qualifications: Experience in hospitality or customer-focused roles with strong communication skills.
The predicted salary is between 35000 - 38000 £ per year.
Do you love creating exceptional guest experiences that people remember long after they leave?
Are you commercially minded with the drive to maximise occupancy, revenue, and repeat bookings?
Would you love the opportunity to work within one of the UK’s most prestigious heritage estates?
The Company: ER Recruitment are delighted to be working exclusively with Belvoir Castle, one of the UK’s most iconic and historic estates, as they continue to grow and evolve their luxury hospitality offering. This is an exciting opportunity to join a passionate and ambitious team, helping to elevate Belvoir Castle’s guest accommodation portfolio and create unforgettable stays and experiences for visitors from across the UK and beyond.
Role & Responsibilities of the Accommodation Coordinator:
- Manage bookings and guest communication across a portfolio of luxury accommodation properties
- Oversee and optimise listings across Airbnb, Booking.com, VRBO and direct booking channels
- Work collaboratively with the Sales and Events teams to maximise accommodation revenue linked to weddings, events and corporate functions
- Coordinate with housekeeping, maintenance and operational teams to ensure properties are guest-ready at all times
- Drive occupancy levels, guest satisfaction and repeat bookings through exceptional customer experience and proactive commercial thinking
About You as the Accommodation Coordinator:
- Previous experience within hospitality, guest accommodation, Airbnb management or customer-focused operations
- Warm, engaging and guest-centric approach with exceptional communication skills
- Commercially aware with the ability to identify upselling and revenue opportunities
- Highly organised with strong attention to detail and the ability to manage multiple priorities
- Proactive, collaborative and confident working both independently and as part of a wider team
Additional Benefits:
- Hybrid flexibility available depending on business needs
- Free on-site parking
- 28 days holiday including bank holidays
Please note by applying for this role you give consent for ER Recruitment to retain your CV for up to 24 months for the purposes of assisting you to find your next role unless you notify us otherwise.
While we aim to get back to all applicants, if you do not receive a response within 7 working days then unfortunately your application has been unsuccessful on this occasion.
We are here to help with your career so please send a copy of your CV to us. If you know of anyone else who is looking for their next opportunity, please feel free to refer them to us or pass on our details. We look forward to hearing from you.
Accommodation Coordinator employer: Eileen Richards Recruitment
Belvoir Castle offers a unique opportunity to work in one of the UK's most prestigious heritage estates, where you can contribute to creating unforgettable guest experiences. With a warm and engaging work culture, employees benefit from hybrid working flexibility, free on-site parking, and generous holiday allowances, all while being part of a passionate team dedicated to excellence in luxury hospitality. This role not only allows for personal growth within a dynamic environment but also provides the chance to be part of a historic legacy that attracts visitors from across the UK and beyond.
Contact Details:
Eileen Richards Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Accommodation Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who have worked at places like Belvoir Castle. A friendly chat can lead to insider info and maybe even a referral.
✨Tip Number 2
Show off your personality! When you get an interview, let your warm and engaging nature shine through. Remember, they’re looking for someone who can create exceptional guest experiences, so be yourself!
✨Tip Number 3
Do your homework! Research Belvoir Castle and its offerings. Knowing the ins and outs of their accommodation portfolio will help you stand out and show that you’re genuinely interested in the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Accommodation Coordinator
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for creating exceptional guest experiences shine through. Share specific examples of how you've gone above and beyond in previous roles to make guests feel special.
Highlight Your Commercial Mindset:Make sure to emphasise your ability to maximise occupancy and revenue. Talk about any strategies you've implemented in the past that led to increased bookings or improved guest satisfaction.
Be Organised and Detail-Oriented:Since the role requires managing multiple priorities, showcase your organisational skills in your application. Mention any tools or methods you use to stay on top of tasks and ensure everything runs smoothly.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. This way, we can easily track your application and get back to you quicker. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Eileen Richards Recruitment
✨Know Your Guest Experience
Before the interview, think about what exceptional guest experiences mean to you. Be ready to share examples from your past roles where you created memorable stays or resolved guest issues effectively. This will show your passion for hospitality and align with the company's focus on creating unforgettable experiences.
✨Familiarise Yourself with the Platforms
Since the role involves managing listings on platforms like Airbnb and Booking.com, do a bit of homework. Understand how these platforms work and be prepared to discuss strategies for optimising listings and driving bookings. This knowledge will demonstrate your commercial awareness and readiness to hit the ground running.
✨Highlight Your Teamwork Skills
The Accommodation Coordinator role requires collaboration with various teams. Think of specific instances where you worked with others to achieve a common goal, especially in hospitality settings. Sharing these experiences will showcase your ability to work well within a team and your proactive approach.
✨Showcase Your Organisational Skills
With multiple priorities to manage, being organised is key. Prepare to discuss how you keep track of bookings, guest communications, and operational tasks. You might even want to bring along a simple example of a system or tool you use to stay organised, which can impress the interviewers.
