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- Tasks: Manage inbound calls and emails while delivering top-notch customer service.
- Company: Join a vibrant recruitment agency focused on training and development.
- Benefits: Enjoy 25 days holiday, bank holidays, and a performance bonus.
- Why this job: Be part of a dynamic team that values your growth and success.
- Qualifications: Experience in customer service and strong communication skills required.
- Other info: Hybrid working model for a balanced work-life experience.
The predicted salary is between 30000 - 42000 £ per year.
A recruitment agency is looking for a Customer Service Advisor to manage inbound calls and emails, deliver exceptional customer service, and achieve performance targets.
Candidates should have experience in customer service, strong communication skills, and proficiency with numbers.
The role offers a hybrid working model with 25 days holiday plus bank holidays and a bonus.
Join a dynamic team that values training and career development.
Hybrid Customer Service Advisor — Training & Bonus in Leicester employer: Eileen Richards Recruitment Limited
Contact Detail:
Eileen Richards Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Customer Service Advisor — Training & Bonus in Leicester
✨Tip Number 1
Make sure you know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their dynamic team.
✨Tip Number 2
Practice your communication skills! Since this role is all about delivering exceptional customer service, try role-playing common customer scenarios with a friend. This will boost your confidence and help you think on your feet during the interview.
✨Tip Number 3
Don’t forget to highlight your achievements! When discussing your experience, share specific examples of how you've met or exceeded performance targets in previous roles. Numbers speak volumes, so let them shine!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s get you on board!
We think you need these skills to ace Hybrid Customer Service Advisor — Training & Bonus in Leicester
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've handled calls and emails in the past, so share specific examples that showcase your communication skills and ability to resolve issues.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point. This will help us see your proficiency with numbers and your ability to communicate effectively.
Tailor Your Application: Take a moment to customise your application for this role. Mention why you're excited about the hybrid working model and how you can contribute to our dynamic team. This shows us that you’re genuinely interested in joining StudySmarter.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Eileen Richards Recruitment Limited
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Be ready to discuss your previous experiences and how you handled challenging situations. Think of specific examples that showcase your problem-solving skills and ability to deliver exceptional service.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly and confidently. You might want to do a mock interview with a friend or family member to get comfortable speaking about your experiences and answering common interview questions.
✨Familiarise Yourself with Numbers
As proficiency with numbers is important, be prepared to discuss any relevant experience you have with data or metrics. You could even bring along examples of how you've used numbers to track performance or improve service in past roles.
✨Emphasise Your Willingness to Learn
This role values training and career development, so make sure to express your eagerness to grow within the company. Share any past experiences where you took the initiative to learn new skills or improve your performance, showing that you're proactive and committed to personal development.
