Helpdesk & Contracts Coordinator (Office‐Based) in Leicester
Helpdesk & Contracts Coordinator (Office‐Based)

Helpdesk & Contracts Coordinator (Office‐Based) in Leicester

Leicester Full-Time 28800 - 48000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage customer inquiries, liaise with contractors, and keep records organised.
  • Company: A supportive UK recruitment agency in Braunstone.
  • Benefits: Career growth opportunities and a friendly work environment.
  • Why this job: Kickstart your career in a dynamic role with real impact.
  • Qualifications: Previous customer service experience and strong organisational skills required.
  • Other info: Office-based position with occasional on-call duties.

The predicted salary is between 28800 - 48000 £ per year.

A UK recruitment agency is seeking an Entry Level Helpdesk Customer Administrator in Braunstone, Leicestershire. The role involves managing customer service inquiries, liaising with contractors, and maintaining accurate records.

Ideal candidates should have:

  • Previous customer service experience
  • Strong organizational skills
  • Proficiency in Microsoft Office

This is a fully office-based position with occasional on-call duties. A supportive workplace with opportunities to grow your career awaits.

Helpdesk & Contracts Coordinator (Office‐Based) in Leicester employer: Eileen Richards Recruitment Limited

Join a dynamic UK recruitment agency in Braunstone, Leicestershire, where we prioritise a supportive work environment that fosters career growth and development. As a Helpdesk & Contracts Coordinator, you'll benefit from a collaborative culture, comprehensive training, and the chance to enhance your customer service skills while making a meaningful impact in our team. With a focus on employee well-being and professional advancement, this is an excellent opportunity for those looking to build a rewarding career.
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Contact Detail:

Eileen Richards Recruitment Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Helpdesk & Contracts Coordinator (Office‐Based) in Leicester

Tip Number 1

Network like a pro! Reach out to friends, family, or even former colleagues who might know someone in the recruitment agency. A personal connection can give you an edge over other candidates.

Tip Number 2

Prepare for the interview by researching the company and its culture. Show them you’re not just another applicant; you’re genuinely interested in being part of their team. We want to see your enthusiasm!

Tip Number 3

Practice common interview questions related to customer service and organisation. Think about your past experiences and how they relate to the role. We love hearing real-life examples!

Tip Number 4

Don’t forget to follow up after your interview! A simple thank-you email can keep you fresh in their minds. Plus, it shows you’re keen on the position. And remember, apply through our website for the best chance!

We think you need these skills to ace Helpdesk & Contracts Coordinator (Office‐Based) in Leicester

Customer Service Experience
Organizational Skills
Microsoft Office Proficiency
Record Keeping
Communication Skills
Liaising with Contractors
Attention to Detail
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your customer service experience and organisational skills. We want to see how your background fits the Helpdesk & Contracts Coordinator role, so don’t be shy about showcasing relevant achievements!

Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how you can contribute to our team. Keep it friendly and professional – we love a bit of personality!

Show Off Your Microsoft Office Skills: Since proficiency in Microsoft Office is key for this position, make sure to mention any specific tools you’re comfortable with. Whether it’s Excel spreadsheets or Word documents, let us know how you’ve used them in past roles.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!

How to prepare for a job interview at Eileen Richards Recruitment Limited

Know Your Customer Service Basics

Brush up on your customer service skills before the interview. Be ready to discuss how you've handled inquiries in the past and what strategies you use to ensure customer satisfaction. This will show that you understand the role and can hit the ground running.

Familiarise Yourself with Microsoft Office

Since proficiency in Microsoft Office is a must, make sure you're comfortable with the tools you'll be using daily. Practice creating spreadsheets, managing documents, and using email effectively. You might even want to mention specific features you find useful during the interview.

Organisational Skills are Key

Prepare examples of how you've demonstrated strong organisational skills in previous roles or experiences. Whether it's managing multiple tasks or keeping records tidy, having concrete examples will help you stand out as a candidate who can handle the demands of the job.

Show Enthusiasm for Growth

This role offers opportunities for career growth, so express your eagerness to develop within the company. Share your long-term goals and how they align with the company's vision. This shows that you're not just looking for a job, but a place to build your future.

Helpdesk & Contracts Coordinator (Office‐Based) in Leicester
Eileen Richards Recruitment Limited
Location: Leicester
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