At a Glance
- Tasks: Manage bookings and enhance guest experiences across luxury accommodation properties.
- Company: Join the iconic Belvoir Castle, a historic estate with a passion for hospitality.
- Benefits: Enjoy hybrid work, free parking, and 28 days holiday including bank holidays.
- Other info: Opportunity for growth in a collaborative and engaging environment.
- Why this job: Be part of a dynamic team creating unforgettable stays for visitors from all over.
- Qualifications: Experience in hospitality or customer-focused roles with strong communication skills.
The predicted salary is between 35000 - 38000 £ per year.
Near Grantham, Leicestershire – Hybrid £35,000-£38,000 p.a. ER Recruitment are delighted to be working exclusively with Belvoir Castle, one of the UK’s most iconic and historic estates, as they continue to grow and evolve their luxury hospitality offering. This is an exciting opportunity to join a passionate and ambitious team, helping to elevate Belvoir Castle’s guest accommodation portfolio and create unforgettable stays and experiences for visitors from across the UK and beyond.
Role & Responsibilities
- Manage bookings and guest communication across a portfolio of luxury accommodation properties
- Oversee and optimise listings across Airbnb, Booking.com, VRBO and direct booking channels
- Work collaboratively with the Sales and Events teams to maximise accommodation revenue linked to weddings, events and corporate functions
- Coordinate with housekeeping, maintenance and operational teams to ensure properties are guest-ready at all times
- Drive occupancy levels, guest satisfaction and repeat bookings through exceptional customer experience and proactive commercial thinking
About You
- Previous experience within hospitality, guest accommodation, Airbnb management or customer-focused operations
- Warm, engaging and guest-centric approach with exceptional communication skills
- Commercially aware with the ability to identify upselling and revenue opportunities
- Highly organised with strong attention to detail and the ability to manage multiple priorities
- Proactive, collaborative and confident working both independently and as part of a wider team
Additional Benefits
- Hybrid flexibility available depending on business needs
- Free on-site parking
- 28 days holiday including bank holidays
Accommodation Coordinator employer: Eileen Richards Recruitment Limited
Belvoir Castle offers a unique opportunity to work in one of the UK's most historic and picturesque locations, fostering a vibrant and collaborative work culture. With a focus on employee growth, the company provides hybrid working options, generous holiday allowances, and a supportive environment that encourages creativity and excellence in hospitality. Join a passionate team dedicated to creating unforgettable experiences for guests while enjoying the benefits of working at a prestigious estate.
Contact Details:
Eileen Richards Recruitment Limited Recruitment Team
