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- Tasks: Manage trailer and marketing campaigns for studio clients, ensuring top-notch customer service.
- Company: EIKON Group is a dynamic player in the Film/TV industry, known for innovative marketing solutions.
- Benefits: Enjoy free snacks, health vouchers, and opportunities for supplemental training in a vibrant office.
- Why this job: Work on high-profile projects, collaborate with creative teams, and thrive in a fast-paced environment.
- Qualifications: 3+ years in client services and post-production; college degree or equivalent experience required.
- Other info: Based in Soho, London, with flexible hours to meet business needs.
The predicted salary is between 48000 - 84000 £ per year.
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Direct message the job poster from EIKON Group
People and Communications Manager in Film/TV
We are looking for a Senior Account Manager to join our team to work with us managing trailer and marketing campaigns for our studio clients. This role is fundamental in delivering global campaigns across multiple platforms and channels. We are looking for someone who can provide top quality customer service and is technically savvy, with background in localisation, content creation and delivery of Online and Digital Cinema formats. To be successful you will need to be an organised, self-starter who thrives in a fast-paced and dynamic environment.
As a Senior Account Manager, you will be responsible for leading and developing our studio accounts, servicing the end-to-end workflow of localising and delivering trailer assets. You will manage complex delivery schedules with the ability to coordinate multiple internal teams, communicate challenges and prioritise work according to tight deadlines.
Key Responsibilities
- Day-to-day management of trailer assets.
- Main point of contact for client – Develop and maintain strong, professional relationships.
- Work closely with EIKON’s Client Services team in both London and LA to maintain consistency and continuity throughout.
- Respond to client queries accurately and efficiently.
- Collaborate with internal teams including localisation, VFX and technology, relaying queries to external vendors and the client, promptly resolving issues.
- Place and monitor orders in EIKON’s work order systems.
- Manage production schedules and provide status updates.
- Schedule and manage translators for subtitle deliverables across various formats.
- Receive translations for graphic localisation and facilitate the approval process.
- Mentor and train Account Managers and Coordinators.
- Billing, reporting and all associated administrative tasks.
Skills and Attributes
- Articulate written and verbal communication.
- Excellent interpersonal skills and ability to relate to people on all levels.
- Ability to pivot from low-level detail to high-level overview on projects.
- Accustomed to working in a fast-paced environment to tight deadlines.
- Creative thinker always looking to improve workflows and solve problems.
- ‘Can-do’ attitude, willing to get involved wherever needed.
- Highly organised, detail oriented and able to adjust priorities as circumstances change.
Minimum Qualifications
- 3+ years client services experience.
- 3+ years in post-production, localisation experience.
- College degree or equivalent work experience.
- Knowledge of technical specifications of Online and Digital Cinema file formats and localisation workflows.
Working Hours and Location
The role will be based at our Soho, London premise.
Working hours are 9:30am to 6:00pm however the candidate should be willing to work outside of these hours based on business requirements.
- Annual leave
- Company pension
- Company events
- Cycle to Work Scheme & Designated bike area
- Free office snacks & drinks
- Supplemental training opportunities
- Health related vouchers
- Working on high-profile projects in the Film & TV industry
*** Please apply by submitting your CV and cover letter via the link ***
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Project Management, Customer Service, and Administrative
-
Industries
Movies, Videos, and Sound
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Senior Account Manager employer: Eikon Group
Contact Detail:
Eikon Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager
✨Tip Number 1
Network with professionals in the Film and TV industry, especially those who have experience in account management or localisation. Attend industry events or webinars to connect with potential colleagues and learn more about the role.
✨Tip Number 2
Familiarise yourself with the latest trends in digital cinema formats and localisation workflows. This knowledge will not only help you stand out but also demonstrate your commitment to staying updated in a fast-paced environment.
✨Tip Number 3
Reach out directly to the hiring manager or team members at EIKON Group via LinkedIn. A polite message expressing your interest in the Senior Account Manager position can make a memorable impression.
✨Tip Number 4
Prepare to discuss specific examples of how you've successfully managed client relationships and complex projects in the past. Highlight your organisational skills and ability to meet tight deadlines during any informal conversations or interviews.
We think you need these skills to ace Senior Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client services, post-production, and localisation. Use specific examples that demonstrate your ability to manage complex projects and deliver high-quality results.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with the key responsibilities outlined in the job description, particularly your experience in managing trailer assets and working with internal teams.
Showcase Communication Skills: Since the role requires excellent written and verbal communication, consider including a brief example in your application that illustrates your ability to communicate effectively with clients and team members.
Highlight Problem-Solving Abilities: Demonstrate your creative thinking and problem-solving skills by providing an example of a challenge you faced in a previous role and how you successfully resolved it. This will show your 'can-do' attitude and adaptability.
How to prepare for a job interview at Eikon Group
✨Showcase Your Client Management Skills
As a Senior Account Manager, your ability to manage client relationships is crucial. Prepare examples of how you've successfully built and maintained professional relationships in previous roles, especially in fast-paced environments.
✨Demonstrate Technical Savvy
Given the technical requirements of the role, be ready to discuss your experience with localisation and digital cinema formats. Familiarise yourself with relevant terminology and workflows to impress during technical discussions.
✨Highlight Your Organisational Skills
The job requires managing complex delivery schedules and coordinating multiple teams. Share specific instances where your organisational skills led to successful project outcomes, particularly under tight deadlines.
✨Prepare for Problem-Solving Scenarios
EIKON Group values creative thinkers who can solve problems efficiently. Think of challenges you've faced in past roles and how you overcame them, as this will demonstrate your proactive approach and 'can-do' attitude.
