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For Companies At a Glance
- Tasks: Manage marketing operations, events, and internal culture for a creative agency.
- Company: Fast-growing social and creative comms agency, recognised as a top workplace.
- Benefits: Remote work, private healthcare, 25+ days holiday, and team mini breaks.
- Why this job: Shape agency culture and tell our story while working in a vibrant environment.
- Qualifications: Experience in creative agencies, strong writing skills, and event management.
- Other info: Join a supportive team that values creativity and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. We're a fast-growing social and creative comms agency, named in Campaign's Best Places to Work in Marketing seven years running. We're known for our high standards, big energy, and a culture built on people who genuinely care about their craft and each other.
We're looking for an Agency Marketing & Operations Manager - someone who runs the engine room of our agency's marketing, culture, and day-to-day operations. The person who keeps us sharp, cohesive, and ensures we present ourselves consistently internally and externally.
What you'll be doing day-to-day
- Agency Marketing & Comms
- Own Agency awards: research, recommend, write entries (solo or with team inputs), and manage submissions
- Source and write Agency case studies - from raw notes to polished stories
- Update and maintain our website (Squarespace): new pages, case studies, team updates
- Update and maintain our email marketing system (Hubspot): email campaigns, database management
- Turn press articles and LinkedIn updates into blogs
- Keep our platform profiles up to date (Creativepool, StudioSpace, Mosaic, DCA etc.)
- Support Directors with LinkedIn content that showcases agency work and wins
- Help run content and creative operations for our key events (Foresight, Onwards, etc.)
- Liaise with our PR agency to ensure we hit press targets & get appropriate POV from the agency shared with relevant trade titles
- Events & Culture
- Plan and run agency events - socials, training sessions, Show & Tells, Company Catch-ups, monthly breakfasts, annual Offsite event
- Source venues, manage RSVPs, book suppliers, brief design resource, oversee on-the-day execution
- Manage birthday and anniversary moments (gifts, celebrations)
- Help shape the ongoing employee experience - the small touches that make eight&four feel like eight&four
- Recruitment & Onboarding
- Work alongside our People Director on recruitment admin - interview scheduling, panel coordination
- Manage all aspects of new starter onboarding from offer to end of probation
- Create onboarding schedules, liaise on IT setup with our Head of IT, run check-ins, coordinate feedback
- Keep our HR platform bob and internal records accurate and updated
- Ensure new joiners have a brilliant, seamless first impression
- General Operations
- Diary management for senior leadership (selective but important)
- Maintain oversight of agency equipment, couriering, and office-day needs
- Support with finance admin: Pleo approvals, receipt chasing, statement uploads
- Ensure our office environment stays welcoming, well-run, and fully stocked
- The go-to problem-solver for the team - the person people trust to just get things sorted
Requirements
- High-energy, proactive, organised - you see problems before others do
- Strong writer with sharp judgement and a great eye for quality
- Confident communicator, comfortable with stakeholders at all levels
- Warm, people-first, and naturally good at building rapport
- Able to juggle multiple moving parts without dropping the essentials
- Excited by creative environments and the pace that comes with them
Experience that helps
- Experience in a creative, social, or digital agency
- Strong writing skills - awards, blogs, or case-study experience is a big advantage
- Comfortable with CMS platforms (Squarespace, Hubspot or similar)
- Experience supporting events or agency culture initiatives
- Bonus: experience with HR or onboarding processes
Why this role matters
You'll be at the heart of how eight&four feels and how the industry sees us - shaping our culture, telling our story, and making sure our internal machine runs clean, fast, and brilliantly. You'll help us look after our people and show our clients and the wider industry what we're capable of.
Benefits
- Named in Campaign Magazine's Best Places to Work 7 years running
- Remote working predominantly - 2 days in the office per week
- Private Healthcare & Life Insurance, 25 Days+ Holiday
- Team Mini breaks in the UK and abroad, Regular Socials
- Culture: Open, Engaged & Inspirational
Agency Marketing & Operations Manager in London employer: Eight&Four
Contact Detail:
Eight&Four Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Agency Marketing & Operations Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best work, especially if you’ve got experience in marketing or operations. Use platforms like Squarespace to make it visually appealing and easy to navigate.
✨Tip Number 3
Be proactive! If you see a company you love, don’t wait for them to post a job. Reach out directly and express your interest. Tailor your message to show how you can add value to their team.
✨Tip Number 4
Keep your online presence sharp! Regularly update your LinkedIn profile and engage with content relevant to the agency world. This not only showcases your expertise but also keeps you on the radar of potential employers.
We think you need these skills to ace Agency Marketing & Operations Manager in London
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your own style and flair into your writing. Remember, we’re all about high energy and creativity!
Tailor Your Application: Make sure to tailor your application specifically for the Agency Marketing & Operations Manager role. Highlight your relevant experience and skills that match what we’re looking for. This shows us you’ve done your homework and are genuinely interested in joining our team.
Be Clear and Concise: While we love creativity, clarity is key! Make sure your application is easy to read and straight to the point. Use bullet points where necessary and avoid jargon that might confuse us. We want to understand your qualifications without any guesswork!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures it gets into the right hands. Plus, it shows us you’re keen on being part of our community from the get-go!
How to prepare for a job interview at Eight&Four
✨Know Your Agency Inside Out
Before the interview, dive deep into the agency's culture, recent projects, and their approach to marketing. Familiarise yourself with their awards and case studies, as this will show your genuine interest and help you connect your experience to their needs.
✨Showcase Your Writing Skills
Since strong writing is a key requirement, prepare samples of your work that highlight your ability to craft compelling narratives. Whether it’s awards submissions or blog posts, be ready to discuss your writing process and how you ensure quality.
✨Demonstrate Your Organisational Skills
Be prepared to share examples of how you've successfully managed multiple projects or events in the past. Highlight your proactive approach to problem-solving and how you keep everything running smoothly, as this role demands a high level of organisation.
✨Engage with the Interviewers
Remember, interviews are a two-way street! Prepare thoughtful questions about the agency's culture and future projects. This not only shows your enthusiasm but also helps you gauge if the agency is the right fit for you.
