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- Tasks: Manage agency marketing, culture, and operations while keeping everything running smoothly.
- Company: Fast-growing creative comms agency, recognised as one of the best places to work.
- Benefits: Hybrid working, private healthcare, 25+ days holiday, and team mini breaks.
- Why this job: Be at the heart of our culture and help shape how we’re seen in the industry.
- Qualifications: Experience in a creative agency, strong writing skills, and excellent communication.
- Other info: Join a vibrant team that values creativity and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
We are a fast-growing social and creative comms agency, known for our high standards, big energy, and a culture built on people who genuinely care about their craft and each other. We are looking for an Agency Marketing & Operations Manager - someone who runs the engine room of our agency's marketing, culture, and day-to-day operations. The person who keeps us sharp, cohesive, and ensures we present ourselves consistently internally and externally.
What you will be doing day-to-day:
- Agency Marketing & Comms
- Own Agency awards: research, recommend, write entries (solo or with team inputs), and manage submissions
- Source and write Agency case studies — from raw notes to polished stories
- Update and maintain our website (Squarespace): new pages, case studies, team updates
- Update and maintain our email marketing system (Hubspot): email campaigns, database management
- Turn press articles and LinkedIn updates into blogs
- Keep our platform profiles up to date (Creativepool, StudioSpace, Mosaic, DCA etc.)
- Support Directors with LinkedIn content that showcases agency work and wins
- Help run content and creative operations for our key events (Foresight, Onwards, etc.)
- Liaise with our PR agency to ensure we hit press targets & get appropriate POV from the agency shared with relevant trade titles
- Events & Culture
- Plan and run agency events - socials, training sessions, Show & Tells, Company Catch-ups, monthly breakfasts, annual Offsite event
- Source venues, manage RSVPs, book suppliers, brief design resource, oversee on-the-day execution
- Manage birthday and anniversary moments (gifts, celebrations)
- Help shape the ongoing employee experience — the small touches that make eight&four feel like eight&four
- Recruitment & Onboarding
- Work alongside our People Director on recruitment admin — interview scheduling, panel coordination
- Manage all aspects of new starter onboarding from offer to end of probation
- Create onboarding schedules, liaise on IT setup with our Head of IT, run check-ins, coordinate feedback
- Keep our HR platform bob and internal records accurate and updated
- Ensure new joiners have a brilliant, seamless first impression
- General Operations
- Diary management for senior leadership (selective but important)
- Maintain oversight of agency equipment, couriering, and office-day needs
- Support with finance admin: Pleo approvals, receipt chasing, statement uploads
- Ensure our office environment stays welcoming, well-run, and fully stocked
- The go-to problem-solver for the team — the person people trust to just get things sorted
Requirements:
- High-energy, proactive, organised - you see problems before others do
- Strong writer with sharp judgement and a great eye for quality
- Confident communicator, comfortable with stakeholders at all levels
- Warm, people-first, and naturally good at building rapport
- Able to juggle multiple moving parts without dropping the essentials
- Excited by creative environments and the pace that comes with them
Experience that helps:
- Experience in a creative, social, or digital agency
- Strong writing skills - awards, blogs, or case-study experience is a big advantage
- Comfortable with CMS platforms (Squarespace, Hubspot or similar)
- Experience supporting events or agency culture initiatives
- Bonus: experience with HR or onboarding processes
Why this role matters:
You will be at the heart of how eight&four feels and how the industry sees us — shaping our culture, telling our story, and making sure our internal machine runs clean, fast, and brilliantly. You will help us look after our people and show our clients and the wider industry what we are capable of.
Benefits:
- Named in Campaign Magazine's Best Places to Work 7 years running
- Hybrid working - 3-4 days in the office per week
- Private Healthcare & Life Insurance, 25 Days+ Holiday
- Team Mini breaks in the UK and abroad, Regular Socials
- Culture: Open, Engaged & Inspirational
Agency Marketing in London employer: Eight&Four
Contact Detail:
Eight&Four Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Agency Marketing in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, whether it’s at an interview or a casual coffee chat, let your passion for marketing shine through. Be genuine and share your ideas – we love seeing creativity in action!
✨Tip Number 3
Keep your portfolio fresh! Make sure to showcase your best work, especially any case studies or projects that highlight your skills in agency marketing. A well-organised portfolio can really set you apart from the competition.
✨Tip Number 4
Apply through our website! We’re always on the lookout for talent, and applying directly helps us see your enthusiasm. Plus, it gives you a chance to tailor your application to what we’re all about here at eight&four!
We think you need these skills to ace Agency Marketing in London
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you genuinely care about marketing and operations, so share why this position excites you and how it aligns with your career goals.
Tailor Your Application: Make sure to customise your CV and cover letter for this specific role. Highlight your relevant experience in creative environments and showcase your strong writing skills. We love seeing how your background fits with our agency's vibe!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Agency Marketing & Operations Manager role. Use bullet points if it helps!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to be part of our team!
How to prepare for a job interview at Eight&Four
✨Know Your Agency Inside Out
Before the interview, dive deep into the agency's work, culture, and values. Familiarise yourself with their recent projects, awards, and any press coverage. This will not only show your genuine interest but also help you align your answers with what they value.
✨Showcase Your Writing Skills
Since strong writing is a key requirement, prepare samples of your previous work that highlight your ability to craft compelling narratives. Whether it's case studies or blog posts, be ready to discuss your writing process and how you ensure quality.
✨Demonstrate Your Organisational Skills
Be prepared to discuss specific examples of how you've managed multiple projects or events in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses and illustrate your proactive approach to problem-solving.
✨Engage with Their Culture
During the interview, express your enthusiasm for working in a creative environment. Share experiences where you've contributed to team culture or events, and highlight your people-first approach. This will resonate well with their focus on building rapport and a positive workplace.