At a Glance
- Tasks: Lead innovative social content delivery and manage complex accounts with a dynamic team.
- Company: Award-winning agency known for its open and inspirational culture.
- Benefits: Hybrid working, private healthcare, 25+ days holiday, and exciting team breaks.
- Other info: Join a collaborative environment with opportunities for growth and creativity.
- Why this job: Make an impact by driving excellence in social content for top clients.
- Qualifications: Agency experience at Account Director level and strong project management skills.
The predicted salary is between 50000 - 65000 € per year.
We’re looking for a Social Account Director to play a leading role in social & content delivery across complex accounts within the agency. The role sits within the Social Partner team, which is responsible for delivering high-quality, innovative social content for our clients through collaborating with our Creative, Production, Performance and Strategy teams. All team members act as key client contacts and are responsible for the running of projects, with a key role in ensuring we produce successful and exciting content across platforms.
As a Social Account Director, you will be responsible for overseeing the delivery of complex social content projects, implementing clear processes through collaborating with key functions and seniors across the business, and ensuring we deliver on new business, strategies and significant projects for our clients. You will drive innovation and quality output in your own work and in the teams you work with, and provide a high level of social consultancy and senior client support.
Requirements
- Must-Haves
- Agency experience at an Account Director level or equivalent
- Social & content background
- Proven experience managing large or complex accounts in a leading role
- Excellent project management capabilities and an eye for best-practice delivery
- Confident and consultative approach with senior clients
- Strong collaborator able to interface with a variety of internal specialists, and external stakeholders
- Nice-to-Haves
- Experience with both B2B and B2C clients
- Influencer experience
- Experience with global clients
Your Responsibilities
- Client Relations
- Key client contact on a large retained social account with the ability to develop strong relationships, handle difficult situations with senior clients and drive excellence in our output
- Client & stakeholder liaison across complex projects and campaigns
- Social and content
- Ability to lead and present on strategic and creative thinking and come across as a consultant
- Act as a guardian and catalyst for best in class innovative content, working hand in hand with creatives
- Key strategic content lead, constantly evaluating success of strategy and opportunities for evolution
- Account Delivery and growth
- End-to-end delivery of large accounts and complex projects, overcoming obstacles, demonstrating agility, and leading with clarity from a client and internal perspective
- Lead on effective collaboration within your accounts
- Oversight of large teams and accounts to ensure account health, quality control, and proactivity – including acting as the client escalation point where necessary – as well as commercials account growth
- Opportunities
- Collaborate with other seniors across the business on proposals, pitches, etc – acting as a connector between various disciplines (e.g. performance, creative, etc)
- Bring a strategic point of view on overall approach, and social content
- Take ownership of commercial targets (working with Growth team member on your accounts) and motivate core team to help deliver against them
Benefits
- Named in Campaign Magazine's Best Places to Work 7 years running
- Hybrid working - 2 days in the office per week
- Private Healthcare & Life Insurance, 25 Days+ Holiday
- Team Mini breaks in the UK and abroad, Regular Socials
Culture: Open, Engaged & Inspirational
Social Account Director employer: eight&four Group
As a Social Account Director at our agency, you will thrive in an open and inspirational work culture that has been recognised as one of Campaign Magazine's Best Places to Work for seven consecutive years. With a focus on collaboration and innovation, we offer hybrid working arrangements, private healthcare, generous holiday allowances, and exciting team mini breaks, ensuring that you not only excel in your role but also enjoy a fulfilling work-life balance while growing alongside talented professionals in the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Social Account Director
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, and don’t be shy about reaching out to folks on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can land you that Social Account Director role.
✨Showcase Your Expertise
Create a portfolio that highlights your best work in social and content delivery. We want to see how you've managed complex accounts and delivered innovative projects. Share this during interviews or even on your social media profiles to catch the eye of potential employers!
✨Ace the Interview
Prepare for those interviews by practising common questions and scenarios related to account management and client relations. We suggest using the STAR method (Situation, Task, Action, Result) to structure your answers. Show them you’re the confident, consultative leader they need!
✨Apply Through Our Website
Don’t forget to check out our website for the latest job openings! Applying directly through us not only shows your interest but also gives you a better chance of being noticed. We’re always on the lookout for passionate individuals ready to make an impact in the social space.
We think you need these skills to ace Social Account Director
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your agency experience and any relevant roles you've had as an Account Director. We want to see how you've managed large or complex accounts, so don’t hold back on those details!
Tailor Your Application:Take a moment to customise your application for the Social Account Director role. Use keywords from the job description and showcase your social and content background to make it clear why you’re the perfect fit for us.
Demonstrate Your Project Management Skills:We love a good project manager! Share examples of how you've successfully delivered projects in the past, especially those that required collaboration with various teams. This will show us you can handle the complexity of our accounts.
Be Yourself!:Let your personality shine through in your application. We’re looking for someone who can connect with clients and collaborate with our team, so don’t be afraid to show us who you are. And remember, apply through our website for the best chance!
How to prepare for a job interview at eight&four Group
✨Know Your Social Landscape
Before the interview, dive deep into the latest trends in social media and content delivery. Familiarise yourself with successful campaigns from other agencies and be ready to discuss how you can bring innovative ideas to the table.
✨Showcase Your Project Management Skills
Prepare specific examples of complex accounts you've managed. Highlight your project management capabilities by discussing how you overcame challenges and ensured quality delivery. This will demonstrate your ability to handle the responsibilities of a Social Account Director.
✨Build Rapport with the Interviewers
Remember, this role involves client relations, so practice building rapport during your interview. Be personable, listen actively, and engage with the interviewers. Show them that you can connect with clients just as easily.
✨Prepare for Strategic Discussions
Be ready to discuss your strategic thinking and how you evaluate the success of social content. Think about how you would approach a new campaign and be prepared to share your insights on potential opportunities for evolution in social strategies.
