Senior Manager, Field Operations, EMEA & APAC

About Eightfold

Eightfold is a global leader in an AI‑native enterprise talent platform, trusted by the world’s largest & most respected Fortune 500 organisations. Our platform is built from the ground up, operating at scale across Azure and AWS, deployed in multiple regions globally, including IL4‑compliant environments for the US Government, supporting users in 100+ countries and 30+ languages. Today, Eightfold is at the forefront of agentic AI, delivering intelligent agents that actively drive outcomes across hiring and talent workflows. Backed by over $410 M in funding and valued at $2 B+, we are defining the next era of agentic talent systems.

What sets Eightfold apart is not just the technology & our mission, but the team behind it. We are a deeply technical, execution‑driven organisation that values ownership, collaboration, and high standards. Our engineers, product leaders, and go‑to‑market teams work closely together — in person and across functions — to build systems that scale in the real world.

About The Team

Join a high‑caliber team of professionals that are dedicated to transforming how the world understands and leverages talent. Our Field Operations team believes that operational rigor is the foundation for driving performance, efficiency, and growth across Eightfold’s Sales, Customer Success, and Professional Services teams. We empower our colleagues to reach their full potential by providing tailored strategies, tools, operational insights, and fostering a culture of continuous improvement. We are a diverse, collaborative global team that focuses on making a real impact — we use data‑driven approaches to improve our understanding of the business and make operations more efficient and effective.

About The Role

The Senior Manager of Field Operations will play an integral role in enabling continued, accelerated revenue growth in both the EMEA and APJ regions. You will partner closely with our field leadership to design, implement and execute strategies and processes that underpin our ambitious go‑to‑market vision. This is a highly collaborative role, requiring close alignment with Sales, Finance, Marketing, Customer Success, and Professional Services among others. You will work to develop and refine long‑term plans, forecasting models, processes, reporting dashboards, and more. Your expertise will shape how we operate and scale globally. If you have a proven track record of building and scaling high‑achieving go‑to‑market operations internationally, this is a phenomenal opportunity to make a significant impact.

Responsibilities

• Strategic Planning: Collaborate with senior leaders across the business to formulate and execute long‑term plans (including OPEX, HC, financials) and GTM strategies for the EMEA and APJ regions, specifically focused on supporting Sales teams.
• Data‑Driven Decision Making: Analyse sales data, market trends, and performance metrics to identify opportunities, address challenges, and drive continuous improvement within field operations.
• Forecasting & Reporting: Develop, maintain, and enhance revenue forecasting models and reporting systems, providing up‑to‑date insights for executive leadership.
• Pipeline Management: Collaborate with the sales leaders to drive effective pipeline management, ensuring visibility into sales health and revenue projections.
• Operational Efficiency: Design, implement, and refine effective sales processes, workflows, and systems to enhance team productivity and efficiency across the entire sales cycle.
• Process Optimisation: Lead efforts to continually examine and refine sales methodologies and cross‑functional hand‑offs to achieve optimal sales performance.
• Cross‑Functional Collaboration: Partner cross‑functionally to align strategic objectives, streamline communication, and foster a cohesive, collaborative environment between sales, marketing, product, and other key teams.

Qualifications

• Experience: At least 10+ years of experience in field operations or sales operations leadership roles, with a strong focus on international markets. Proven track record of scaling sales operations in EMEA and APJ regions.
• Data Expertise: Superior analytical skills and the ability to translate complex data into actionable insights and recommendations.
• Strategic Acumen: Demonstrated capacity to think strategically, formulate winning plans, and execute effectively, while adapting to dynamic international market conditions.
• Collaboration: Ability to partner effectively with cross‑functional stakeholders at all levels of the organisation.
• Influencing without Formal Authority: Proven ability to influence and drive alignment across a matrixed organisation, even without direct authority over stakeholders.
• Tech Savvy: Proficiency with sales technology stacks, including CRM (Salesforce preferred), sales enablement tools, and business intelligence platforms (Clari).

Ready to sell the future of hiring? If you're excited about AI, hungry to learn, and want to launch your career at the intersection of technology and talent, apply now. We are a team of self‑starters who excel in their fields. We believe in giving you responsibility, not a task. We want you to have ownership and pride in your work and see your work's positive impact on your colleagues, our customers, and the world. We believe in providing transparency and support so you can do the best work of your career.

Hybrid Work @ Eightfold

At Eightfold, we believe our best work happens when we collaborate closely, learn from one another, and build together. We follow a hybrid work model that combines flexibility with a strong emphasis on in‑person collaboration to foster innovation, culture, and rapid execution. Employees based near our Santa Clara, London, Bangalore, and Noida offices are expected to work from the office three days per week, as we believe regular in‑person engagement is essential to how we build high‑impact products and strong teams.

Benefits

Experience our comprehensive benefits with family medical, vision and dental coverage, a competitive base salary, and eligibility for equity awards and discretionary bonuses or commissions.

Our Commitment to Diversity

Eightfold is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Eightfold.ai provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability.