Partner Support Specialist
Partner Support Specialist

Partner Support Specialist

Full-Time 36000 - 60000 £ / year (est.) No home office possible
E

At a Glance

  • Tasks: Drive business growth through strategic partnerships and proactive account management.
  • Company: Join Eightcap, a dynamic online trading provider with a global presence.
  • Benefits: Enjoy 26 days annual leave, private health insurance, and a collaborative team culture.
  • Why this job: Make an impact in the financial markets while developing your career in a fast-paced environment.
  • Qualifications: Fluent in English with experience in financial markets and sales/account management.
  • Other info: Be part of exciting projects and enjoy regular social activities.

The predicted salary is between 36000 - 60000 £ per year.

Eightcap is a dynamic online trading provider, focused on the sale and delivery of exceptional trading tools and professional insights to enable smarter trading, with a commitment to excellence and a passion for delivering trading technology to active clients. The company is headquartered in Melbourne, Australia, and has offices in the UK, Cyprus, Bulgaria, Bahamas, and the Seychelles.

This role focuses on driving business growth through strategic partnership development and management across global markets, with a particular emphasis on the UK/EU region. This role combines new business acquisition with proactive account management to maximise partner performance and foster strong relationships with key stakeholders. Through consultative outreach, tailored partnership programs, and ongoing relationship optimisation, this role supports Eightcap's mission to deliver innovative trading solutions and exceptional partner experiences.

Responsibilities
  • Partnership Acquisition & Development by driving partnership growth through proactive outreach, including phone calls, video calls, and emails, targeting businesses such as high-net-worth influencers, educational platforms, introducing brokers, money managers, and online review sites across global markets.
  • Monitor, analyse, and optimise existing partner performance through regular reviews, data analysis, and strategic recommendations to maximise revenue and trading volumes.
  • Conduct regular check-ins with partners to understand their business objectives, challenges, and growth opportunities, providing tailored solutions and support.
  • Build and maintain strong relationships with both internal teams and external partners, ensuring effective communication and collaboration across all touchpoints.
  • Coordinate with internal departments including marketing, operations, compliance, and product teams to deliver seamless partner experiences.
  • Develop and nurture long-lasting relationships with key partners by organizing tailored campaigns and programme metrics that align with their goals and business objectives.
  • Design and execute partner-specific growth initiatives, promotions, and incentive programs to drive engagement and performance.
  • Represent Eightcap at leading global Forex expos and industry events, with opportunities for overseas travel to strengthen relationships and source new partnership opportunities.
  • Play an active role in the day-to-day operations and strategic direction of the Partners business, contributing ideas and solutions to drive growth and improve partner satisfaction.
  • Work closely with the compliance team to ensure all partnership activities align with regulatory policies and internal guidelines, maintaining the highest standards of business conduct.
  • Prepare regular reports on partner performance, pipeline development, and market insights to inform strategic decision-making.
  • Maintain accurate records in CRM systems and contribute to sales forecasting.
Qualifications
  • Fluent in English
  • Bachelor's degree in a relevant field, or at least 1 year experience in financial markets and 1 year in sales/account management
  • Knowledge and understanding of financial markets
  • Excellent skills in rapport building and maintaining long-term relationships
  • A strong passion to work with clients in a professional manner, and provide outstanding customer service
  • High attention to detail, with an ability to meet and maintain regulatory compliance standards
  • Thrive in a target driven, fast paced environment, and be able to consistently meet and exceed KPIs
  • Possess a can-do attitude and be willing to contribute to team success
Benefits
  • 26 days annual leave (plus bank holidays)
  • Aviva workplace pension
  • Vitality private health insurance
  • Parental leave
  • Staff referral bonus program
  • Collaborative team culture
  • Ongoing investment in your career development, including technical and professional training
  • Being part of exciting new projects for the company
  • Regular social activities

Are you interested in this opportunity but don’t meet every requirement? Eightcap endeavors to create an inclusive and diverse workforce by offering an opportunity for the right people and so we encourage you to apply. We respectfully ask that no recruiters contact anyone at Eightcap regarding this role.

Partner Support Specialist employer: Eightcap

Eightcap is an exceptional employer that fosters a collaborative team culture and prioritises employee growth through ongoing professional development and training opportunities. With a commitment to work-life balance, employees enjoy generous benefits such as 26 days of annual leave, private health insurance, and a supportive environment that encourages innovation and creativity. Located in Melbourne, Australia, with a global presence, Eightcap offers unique opportunities for international exposure and participation in leading industry events, making it an ideal workplace for those passionate about the financial markets.
E

Contact Detail:

Eightcap Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Partner Support Specialist

✨Tip Number 1

Get to know the company inside out! Research Eightcap's trading tools and their approach to partnerships. This will help you tailor your conversations and show that you're genuinely interested in what they do.

✨Tip Number 2

Practice your pitch! Whether it's a phone call or a video chat, make sure you can clearly articulate how your skills align with the Partner Support Specialist role. Confidence is key, so rehearse until it feels natural.

✨Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or attend industry events where Eightcap is present. Building relationships can give you insider info and might just land you an interview.

✨Tip Number 4

Don’t forget to follow up! After any interaction, send a quick thank-you email. It shows your enthusiasm and keeps you on their radar. Plus, it’s a great way to reiterate your interest in the role.

We think you need these skills to ace Partner Support Specialist

Partnership Development
Business Acquisition
Account Management
Data Analysis
Relationship Building
Communication Skills
Project Coordination
Customer Service
Regulatory Compliance
Sales Forecasting
CRM Systems
Target Driven
Problem-Solving Skills
Attention to Detail
Financial Markets Knowledge

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in financial markets and sales/account management. We want to see how your skills align with the Partner Support Specialist role, so don’t hold back on showcasing your relevant achievements!

Show Your Passion: Let your enthusiasm for trading and client support shine through in your application. We love candidates who are genuinely excited about the industry and can convey that passion in their writing. It helps us see how you might fit into our dynamic team!

Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded explanations. Highlight your key experiences and skills that make you a great fit for the role without fluff!

Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re proactive, which is a quality we value!

How to prepare for a job interview at Eightcap

✨Know Your Stuff

Before the interview, make sure you understand Eightcap's business model and the financial markets. Familiarise yourself with their trading tools and insights. This will not only help you answer questions confidently but also show your genuine interest in the role.

✨Showcase Your Relationship Skills

Since the role focuses on building strong partnerships, be ready to share examples of how you've successfully managed client relationships in the past. Highlight your rapport-building skills and any specific strategies you've used to foster long-term connections.

✨Prepare for Scenario Questions

Expect questions that assess your problem-solving abilities and how you handle challenges. Think of scenarios where you've had to optimise partner performance or deal with difficult clients, and be prepared to discuss your approach and the outcomes.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions ready about Eightcap's future plans or their approach to partnership development. This shows you're not just interested in the job, but also in contributing to the company's growth and success.

Partner Support Specialist
Eightcap

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>