At a Glance
- Tasks: Lead client relationships and drive innovative strategies for impactful campaigns.
- Company: Dynamic social and content agency with a global presence and a values-driven culture.
- Benefits: Remote work, private healthcare, generous holiday, and a fun team environment.
- Other info: Recognised as one of Campaign's Best Places to Work for over eight years.
- Why this job: Join a top-rated agency and make a real difference in client success and growth.
- Qualifications: Experience in a director role with strong skills in social media and client management.
The predicted salary is between 60000 - 80000 £ per year.
We're a social and content agency led by talent and fuelled by technology. Since 2008, we've been building an integrated, digital-first offering that combines content excellence with channel best practice to drive meaningful performance for our clients. Born in London, we've grown into a global agency, partnering with ambitious brands across international markets and delivering work that connects with audiences wherever they are.
As a values-driven agency, our people are our power. We stay ahead of the game by hiring smart thinkers and giving them back what they put in - through rapid progression, industry-leading benefits, and a culture that has been recognised in Campaign's Best Places to Work for over eight years running.
As we enter our next phase of growth, we're looking for a senior client-facing leader to play a pivotal role in driving client success, agency growth, and operational excellence across a portfolio of accounts. The Client Partner Director will act as a trusted advisor to our clients, ensuring our work delivers measurable impact while identifying opportunities for innovation, growth, and deeper partnership. This role will also provide strategic oversight internally, champion cross-disciplinary collaboration, and contribute to the ongoing development of the agency, our culture, and our reputation.
We're looking for someone who combines strong commercial acumen with creative thinking, alongside deep expertise in social media, and a thorough understanding of clients' businesses - someone who can operate as a true partner and consultant. This is an individual contributor role with no direct line management responsibilities. The focus is on building meaningful client relationships, delivering exceptional work, and unlocking new opportunities for growth and innovation.
Key Responsibilities- Client Leadership & Strategy
- Act as a senior partner to clients, building long‑term, trusted relationships at C‑suite and director level becoming their go‑to partner for strategic advice, problem‑solving, and creative solutions.
- Provide strategic counsel across brand, advertising, social, and integrated communications.
- Ensure our work drives business impact for clients and positions the agency as an indispensable partner.
- Growth & New Business
- Lead the growth of existing accounts through strong commercial management and proactive identification of new opportunities.
- Contribute to agency new business efforts: lead and support pitches, present to prospective clients, and actively shape proposals and decks.
- Play an active role in agency growth, helping secure new accounts, and building relationships with potential clients.
- Build your own network of client and industry contacts to generate opportunities.
- Operational & Commercial Management
- Oversee delivery excellence across all accounts within your portfolio, ensuring projects are on time, on budget, and strategically aligned.
- Manage account profitability, forecasting, and resourcing, balancing client needs with agency capacity.
- Champion efficiency, process improvement, and best practice across the client service team.
- Consultancy
- Get under the skin of each client's business, industry, and challenges; provide strategic guidance and thought leadership to support their long‑term success.
- Cross‑team collaboration
- Partner with strategy, channel, creative, and delivery teams to ensure client needs are fully understood and work produced is impactful, innovative, and effective.
- Contribute to the wider agency culture, helping shape a positive, inclusive, and high‑performing environment.
- Expertise in Social & Emerging Tech
- Demonstrate strong knowledge of social media platforms, content creation, and production processes to advise clients on the most effective strategies.
- Bring deep understanding of social media ecosystems, content, and influencer marketing.
- Stay ahead of industry trends, including AI, automation, and emerging production tools, and guide clients on how to leverage them effectively.
- Proven track record in a director level role within an advertising, creative, or digital agency.
- Demonstrable experience leading large‑scale social media campaigns and production projects, including familiarity with emerging technologies and AI in content creation.
- Strong commercial acumen with the ability to identify, shape, and convert growth opportunities.
- Excellent client relationship skills - able to influence and build trust at senior stakeholder level.
- Outstanding communication and presentation skills, with the confidence to contribute to pitches and thought leadership.
- Highly organised, proactive, and able to oversee multiple projects simultaneously without direct line management responsibility.
- A collaborative team player.
- Comfortable working independently as an individual contributor.
- Named in Campaign Magazine's Best Places to Work 7 years running.
- Remote working predominantly - 2 days in the office per week.
- Private Healthcare & Life Insurance, 25 Days+ Holiday.
- Annual Team Mini break in the UK or abroad, Regular Socials.
- Open, Engaging & Inspirational Culture.
Client Partner Director in London employer: Eightandfour
As a leading social and content agency, we pride ourselves on our values-driven culture that empowers our employees to thrive. With industry-leading benefits, including private healthcare, generous holiday allowances, and a commitment to professional growth, we foster an environment where creativity and collaboration flourish. Our London-based team enjoys the flexibility of remote working while being part of a recognised workplace that champions innovation and meaningful client relationships.
StudySmarter Expert Advice🤫
We think this is how you could land Client Partner Director in London
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Eightandfour and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Eightandfour are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Eightandfour on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Eightandfour. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Client Partner Director in London
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Eightandfour. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Eightandfour:Show us that you’ve done your homework! In your application, briefly mention what you admire about Eightandfour’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Eightandfour
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Eightandfour will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Eightandfour, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
