Ongoing Advice Specialist - Compliance & Case Quality

Ongoing Advice Specialist - Compliance & Case Quality

Full-Time 35000 - 45000 £ / year (est.) Home office (partial)
E

At a Glance

  • Tasks: Support advisers and clients by producing compliant financial advice documentation.
  • Company: Join a dynamic team at a leading financial services firm.
  • Benefits: Enjoy hybrid working, performance bonuses, and 28 days' holiday plus your birthday off.
  • Other info: Collaborative environment with opportunities for professional growth and regular social events.
  • Why this job: Make a real impact in the financial sector while developing your skills.
  • Qualifications: Experience in financial services and strong attention to detail required.

The predicted salary is between 35000 - 45000 £ per year.

We're looking for an organised and detail-oriented Ongoing Advice Specialist to join our Ongoing Advice Team and support the delivery of high-quality, compliant financial advice documentation.

The Role

As an Ongoing Advice Specialist, you'll play a key role in supporting advisers and clients throughout the ongoing advice journey. You'll be responsible for producing accurate and compliant suitability documentation, supporting case submissions, and ensuring all recommendations align with regulatory and internal standards. Working closely with advisers, paraplanners, and Business Assurance teams, you'll help ensure cases are processed efficiently while maintaining an exceptional level of quality and client care.

Key Responsibilities

  • Produce high-quality suitability letters for:
    • Annual Reviews & Fund Switches
    • Drawdown Reviews
    • Mortgage Recommendations
    • Disinvestment Scenarios
  • Carry out income sustainability calculations and support ongoing drawdown assessments
  • Prepare and submit cases to Business Assurance with accurate supporting documentation
  • Review documentation for accuracy, completeness, and compliance before submission
  • Liaise with internal teams to resolve queries and support smooth case progression
  • Maintain accurate records across Salesforce, iBusiness, Monday.com, and other internal systems
  • Keep up to date with FCA regulations, SJP guidance, and evolving compliance standards

Requirements

  • Highly organised with excellent attention to detail
  • Experienced within financial services, paraplanning, or ongoing advice support
  • Confident producing technical and client-facing financial documentation
  • Comfortable managing multiple cases and deadlines simultaneously
  • A strong communicator who works well collaboratively across teams
  • Proactive, dependable, and committed to delivering high standards
  • Knowledge of pensions, drawdown, investments, fund switching, mortgages, and disinvestment processes would be highly beneficial

Benefits

  • Hybrid working: 3 days in the office, 2 days wherever you work best (after passing probation)
  • Performance bonus + Company-wide bonus (when Eight hits targets)
  • 28 days' holiday + bank holidays + your birthday off
  • Private medical insurance & life assurance (4x salary)
  • Wellbeing support: EAP, mental health helpline, cycle-to-work scheme
  • Free mortgage and pension advice from our in-house experts
  • Volunteering time: 8 paid hours annually via The Eight Foundation
  • Regular socials & epic events

Ongoing Advice Specialist - Compliance & Case Quality employer: Eight Financial Advice

Join a dynamic and supportive team as an Ongoing Advice Specialist, where your meticulous attention to detail will be valued in delivering high-quality financial advice documentation. With a hybrid working model, generous benefits including performance bonuses, private medical insurance, and dedicated wellbeing support, you'll thrive in a culture that prioritises employee growth and collaboration. Located in a vibrant area, this role offers the unique advantage of engaging with a diverse range of clients while enjoying regular social events and volunteering opportunities.

E

Contact Details:

Eight Financial Advice Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Ongoing Advice Specialist - Compliance & Case Quality

Tip Number 1

Network like a pro! Reach out to people in the financial services sector, especially those who work in compliance and ongoing advice. A friendly chat can lead to insider info about job openings or even a referral.

Tip Number 2

Prepare for interviews by brushing up on your knowledge of FCA regulations and compliance standards. We want you to show off your expertise and how it aligns with the role of an Ongoing Advice Specialist.

Tip Number 3

Practice your communication skills! Since this role involves liaising with advisers and internal teams, being able to convey complex information clearly is key. Try mock interviews with friends or family to get comfortable.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Ongoing Advice Specialist - Compliance & Case Quality

Attention to Detail
Organisational Skills
Financial Documentation Production
Compliance Knowledge
Income Sustainability Calculations
Case Management
Communication Skills

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in financial services and compliance. We want to see how your skills align with the Ongoing Advice Specialist role, so don’t hold back on showcasing your relevant achievements!

Showcase Your Attention to Detail:As an Ongoing Advice Specialist, attention to detail is key. Use your application to demonstrate how you've maintained high standards in previous roles, especially when it comes to producing accurate documentation. A few examples will go a long way!

Communicate Clearly:We’re looking for strong communicators, so make sure your written application reflects that. Keep your language clear and concise, and ensure there are no typos or errors. This is your chance to show us you can produce high-quality documentation!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!

How to prepare for a job interview at Eight Financial Advice

Know Your Stuff

Make sure you brush up on your knowledge of financial services, especially around pensions, mortgages, and compliance standards. Being able to discuss these topics confidently will show that you're not just organised but also knowledgeable about the industry.

Showcase Your Attention to Detail

Prepare examples from your past experiences where your attention to detail made a difference. Whether it was catching an error in documentation or ensuring compliance with regulations, these stories will highlight your fit for the role.

Practice Your Communication Skills

Since you'll be liaising with advisers and internal teams, practice articulating your thoughts clearly and concisely. Consider doing mock interviews with a friend to refine your communication style and ensure you come across as confident and collaborative.

Familiarise Yourself with Tools

Get comfortable with tools like Salesforce and Monday.com before the interview. If you can demonstrate familiarity with these systems, it will show that you're proactive and ready to hit the ground running in the role.