At a Glance
- Tasks: Support advisers and clients by producing compliant financial advice documentation.
- Company: Join a dynamic team at a leading financial services firm.
- Benefits: Enjoy hybrid working, performance bonuses, and 28 days' holiday plus your birthday off.
- Other info: Collaborative environment with opportunities for professional growth and regular social events.
- Why this job: Make a real impact in the financial sector while developing your skills.
- Qualifications: Experience in financial services and strong attention to detail required.
The predicted salary is between 30000 - 40000 £ per year.
We're looking for an organised and detail-oriented Ongoing Advice Specialist to join our Ongoing Advice Team and support the delivery of high-quality, compliant financial advice documentation.
The Role
As an Ongoing Advice Specialist, you'll play a key role in supporting advisers and clients throughout the ongoing advice journey. You'll be responsible for producing accurate and compliant suitability documentation, supporting case submissions, and ensuring all recommendations align with regulatory and internal standards. Working closely with advisers, paraplanners, and Business Assurance teams, you'll help ensure cases are processed efficiently while maintaining an exceptional level of quality and client care.
Key Responsibilities
- Produce high-quality suitability letters for:
- Annual Reviews & Fund Switches
- Drawdown Reviews
- Mortgage Recommendations
- Disinvestment Scenarios
- Carry out income sustainability calculations and support ongoing drawdown assessments
- Prepare and submit cases to Business Assurance with accurate supporting documentation
- Review documentation for accuracy, completeness, and compliance before submission
- Liaise with internal teams to resolve queries and support smooth case progression
- Maintain accurate records across Salesforce, iBusiness, Monday.com, and other internal systems
- Keep up to date with FCA regulations, SJP guidance, and evolving compliance standards
Requirements
- Highly organised with excellent attention to detail
- Experienced within financial services, paraplanning, or ongoing advice support
- Confident producing technical and client-facing financial documentation
- Comfortable managing multiple cases and deadlines simultaneously
- A strong communicator who works well collaboratively across teams
- Proactive, dependable, and committed to delivering high standards
- Knowledge of pensions, drawdown, investments, fund switching, mortgages, and disinvestment processes would be highly beneficial
Benefits
- Hybrid working: 3 days in the office, 2 days wherever you work best (after passing probation)
- Performance bonus + Company-wide bonus (when Eight hits targets)
- 28 days' holiday + bank holidays + your birthday off
- Private medical insurance & life assurance (4x salary)
- Wellbeing support: EAP, mental health helpline, cycle-to-work scheme
- Free mortgage and pension advice from our in-house experts
- Volunteering time: 8 paid hours annually via The Eight Foundation
- Regular socials & epic events
Ongoing Advice Specialist - Compliance & Case Quality in Chelmsford employer: Eight Financial Advice
Join a dynamic and supportive team as an Ongoing Advice Specialist, where your meticulous attention to detail will be valued in delivering high-quality financial advice documentation. With a hybrid working model, generous benefits including performance bonuses, private medical insurance, and dedicated wellbeing support, you'll thrive in a culture that prioritises employee growth and collaboration. Located in a vibrant area, this role offers the unique advantage of engaging with a diverse range of clients while enjoying regular social events and volunteering opportunities through The Eight Foundation.
StudySmarter Expert Advice🤫
We think this is how you could land Ongoing Advice Specialist - Compliance & Case Quality in Chelmsford
✨Tip Number 1
Network like a pro! Reach out to people in the financial services sector, especially those who work in compliance and ongoing advice. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of FCA regulations and compliance standards. We want you to show off your expertise and how it aligns with our mission at StudySmarter!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable discussing your experience in producing financial documentation and managing cases. The more you practice, the more confident you'll feel.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Ongoing Advice Specialist - Compliance & Case Quality in Chelmsford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Ongoing Advice Specialist role. Highlight your experience in financial services and any relevant skills that match the job description. We want to see how you can bring value to our team!
Showcase Your Attention to Detail:Since this role requires a keen eye for detail, include examples in your application that demonstrate your organisational skills and accuracy. Whether it’s a project you managed or documentation you prepared, let us know how you ensure quality.
Communicate Clearly:Your written communication skills are crucial for this position. Use clear and concise language in your application. We appreciate candidates who can convey complex information simply, so don’t hesitate to show off your communication prowess!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the application process there!
How to prepare for a job interview at Eight Financial Advice
✨Know Your Stuff
Make sure you brush up on your knowledge of financial services, especially around pensions, drawdown, and compliance standards. Being able to discuss these topics confidently will show that you're not just organised but also knowledgeable about the industry.
✨Showcase Your Attention to Detail
Prepare examples from your past experiences where your attention to detail made a difference. Whether it was catching an error in documentation or ensuring compliance, having specific stories ready will highlight your fit for the role.
✨Practice Your Communication Skills
Since this role involves liaising with various teams, practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to get comfortable discussing complex topics in an easy-to-understand way.
✨Familiarise Yourself with Internal Systems
Get to know the tools mentioned in the job description, like Salesforce and Monday.com. If you can demonstrate familiarity with these systems during your interview, it’ll show that you’re proactive and ready to hit the ground running.
