At a Glance
- Tasks: Manage client relationships and enhance satisfaction through proactive support and expert market knowledge.
- Company: Dynamic online trading provider with a commitment to excellence and innovation.
- Benefits: 26 days annual leave, private health insurance, career development, and a collaborative culture.
- Other info: Exciting projects, regular social activities, and a focus on personal and professional growth.
- Why this job: Join a fast-paced environment where your impact drives company growth and client success.
- Qualifications: Bachelor's degree or 1 year in B2C sales, with a passion for client service and financial markets.
The predicted salary is between 29700 - 36300 £ per year.
Eightcap is a dynamic online trading provider, focused on the delivery of exceptional trading tools and professional insights to enable smarter trading, with a commitment to excellence and a passion for delivering trading technology to active clients. The company is headquartered in Melbourne, Australia, and has offices in the UK, Cyprus, Bulgaria, Bahamas, and the Seychelles.
The Client Relationship Manager plays a key role in enhancing client satisfaction, driving retention, and reinforcing Eightcap's reputation as a leading online trading business. Through strategic relationship management and pro-active support, the role contributes to the company's growth and long-term success.
Requirements
- Own the Full Sales Cycle: You'll manage the complete Retail journey from first application to active trader, helping new clients navigate onboarding with clarity and confidence.
- Build Relationships That Last: Working directly with Retail clients, you'll provide first-class support and service, helping them with account management best practice and platform functionality, turning every interaction into an opportunity to build trust.
- Be the Markets Expert: You'll stay informed on financial markets trends and the CFD and FX landscape, and use that knowledge to communicate confidently with clients.
- Champion Client Satisfaction: You'll be the person clients turn to when something needs resolving, ensuring every issue is handled promptly and every client walks away satisfied.
- Bring Precision to Everything You Do: You'll keep accurate, up-to-date records of every client interaction in Salesforce CRM, and work closely with Compliance to ensure regulatory obligations are consistently met.
- Thrive on Performance: You're driven by targets, energised by a fast-paced environment, and consistently meet and exceed individual and team KPIs.
You’ll bring a Bachelor’s degree in a relevant field, or at least 1 year of experience in a B2C sales role in financial services, ideally with a Spread Betting/CFD broker, along with professional fluency in English. A solid understanding of financial markets and the Spread Betting/CFD industry, sharp attention to detail, and a genuine passion for delivering outstanding client service will set you apart.
Benefits
- 26 days annual leave (plus bank holidays)
- Aviva workplace pension
- Vitality private health insurance
- Ongoing investment in your career development
- Parental leave
- Staff referral bonus program
- Collaborative team culture
- Ongoing investment in your career development, including technical and professional training
- Being part of exciting new projects for the company
- Regular social activities
Don't check every box? Apply anyway. We value talent, grit, and the drive to execute over a perfect resume. If you're ready to grow with us, we're ready to meet you.
Client Relationship Manager in London employer: Eight Cap Inc
Eightcap is an exceptional employer that fosters a performance-driven environment in Melbourne, Australia, where employees are empowered to drive change and take ownership of their results. With a strong focus on career development, competitive benefits like 26 days of annual leave, private health insurance, and a collaborative team culture, Eightcap offers a unique opportunity for Client Relationship Managers to thrive while contributing to the company's growth and success. Join us to be part of exciting projects and a supportive workplace that values talent and ambition.
StudySmarter Expert Advice🤫
We think this is how you could land Client Relationship Manager in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Eight Cap Inc. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Client Relationship Manager in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Eight Cap Inc.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Eight Cap Inc's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Eight Cap Inc
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Eight Cap Inc.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Eight Cap Inc will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Eight Cap Inc employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
