At a Glance
- Tasks: Lead a home care service and ensure clients receive outstanding care.
- Company: Eidyn Care, a growing company focused on high-quality home care.
- Benefits: Salary between £30,000 – £35,000, supportive leadership, and career progression.
- Other info: Join a stable company with a focus on long-term growth and development.
- Why this job: Make a real difference in people's lives while leading a dedicated team.
- Qualifications: Experience in home care, strong leadership skills, and calm under pressure.
The predicted salary is between 36000 - 44000 £ per year.
Run a Service. Lead a Team. Make a Difference.
Eidyn Care is looking for a strong Service Manager / Deputy Manager to lead our growing Fife home care service.
This is a hands-on leadership role for someone who wants real responsibility — not just paperwork and box-ticking.
You’ll lead the team, keep the service running smoothly, and make sure our clients receive outstanding care in their own homes.
If you like taking ownership, solving problems, and building a solid team , you'll fit in well here.
The Role
You will manage the day-to-day running of the Fife service , supporting coordinators, field staff and care workers.
You’ll work closely with the Registered Manager but will be trusted to run the service independently.
This role is office-based in Lochgelly , with visits to clients and staff for care reviews, supervisions and spot checks.
Participation in the on-call rota is required.
- What You'll Be Responsible For
- Running the Service
- Leading the day-to-day operations
- Making sure clients receive safe, high-quality care
- Keeping standards high and problems low
- Maintaining Care Inspectorate compliance
- Carrying out audits and improvements
- Making sure the service runs smoothly
- Leading the Team
- Supporting field supervisors and care staff
- Supervisions and appraisals
- Managing monthly KPIs
- Helping recruit and onboard new staff
- Building a positive team culture
- Setting clear expectations
- Keeping Things Organised
- Oversight of rotas and staffing levels
- Accurate care records and documentation
- Working with councils and professionals
- Supporting service growth
What We're Looking For
Essential
- Experience in home care or social care
- Experience leading or supervising staff
- Strong organisational skills
- Calm under pressure
- Good IT and written skills
- SVQ Level 3 (or working towards Level 4)
- Willingness to register with SSSC
- Driving licence
- Ideal Experience
- Deputy Manager or Service Manager experience
- Care Inspectorate experience
- Audit or compliance experience
- Coordinating or rota experience
- What You Get
- Supportive leadership
- Real autonomy
- Training and development
- Career progression
- Stable and growing company
This Job Is For You If
You
- Take ownership
- Fix problems instead of ignoring them
- Support your team
- Care about doing things properly
- Like running a tight ship
This Job Is NOT For You If
- You want an easy ride
- You avoid difficult conversations
- You need constant supervision
- You prefer paperwork to leadership
- About Eidyn Care
Eidyn Care delivers high-quality home care across Fife and Edinburgh. We focus on consistent teams, strong leadership and excellent standards.
We’re building something long-term and want managers who want to be part of it!
#servicemanager #deputy #homecare #makeadifference #eidyncare #fife #lochgelly
Service Manager employer: Eidyn Care
Eidyn Care is an exceptional employer that prioritises the well-being of both its staff and clients, fostering a supportive and collaborative work culture in Fife. With a commitment to professional development, employees benefit from ongoing training opportunities and the chance to lead a dedicated care team with autonomy. Join us to make a meaningful impact in the community while enjoying a competitive salary and a stable, growing environment.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Eidyn Care!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Eidyn Care.
We think you need these skills to ace Service Manager
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Eidyn Care. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Eidyn Care and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Eidyn Care. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Eidyn Care's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Eidyn Care
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Eidyn Care.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Eidyn Care will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Eidyn Care and how you would contribute to adapting HR strategies.
