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- Tasks: Lead a home care service, ensuring high-quality care and team support.
- Company: Eidyn Care, a growing home care provider in Fife and Edinburgh.
- Benefits: Competitive salary, supportive leadership, training, and career progression.
- Other info: Join a stable company focused on long-term growth and excellence.
- Why this job: Make a real difference in people's lives while leading a dedicated team.
- Qualifications: Experience in home care, strong leadership skills, and good organisational abilities.
The predicted salary is between 30000 - 35000 £ per year.
Eidyn Care is looking for a strong Service Manager / Deputy Manager to lead our growing Fife home care service. This is a hands-on leadership role for someone who wants real responsibility — not just paperwork and box-ticking. You’ll lead the team, keep the service running smoothly, and make sure our clients receive outstanding care in their own homes. If you like taking ownership, solving problems, and building a solid team, you'll fit in well here.
The Role
- You will manage the day-to-day running of the Fife service, supporting coordinators, field staff and care workers.
- You’ll work closely with the Registered Manager but will be trusted to run the service independently.
- This role is office-based in Lochgelly, with visits to clients and staff for care reviews, supervisions and spot checks.
- Participation in the on-call rota is required.
What You'll Be Responsible For
- Running the Service
- Leading the day-to-day operations
- Making sure clients receive safe, high-quality care
- Keeping standards high and problems low
- Maintaining Care Inspectorate compliance
- Carrying out audits and improvements
- Making sure the service runs smoothly
- Supporting field supervisors and care staff
- Supervisions and appraisals
- Managing monthly KPIs
- Helping recruit and onboard new staff
- Building a positive team culture
- Setting clear expectations
- Oversight of rotas and staffing levels
- Accurate care records and documentation
- Working with councils and professionals
- Supporting service growth
What We're Looking For
- Essential
- Experience in home care or social care
- Experience leading or supervising staff
- Strong organisational skills
- Calm under pressure
- Good IT and written skills
- SVQ Level 3 (or working towards Level 4)
- Willingness to register with SSSC
- Driving licence
- Deputy Manager or Service Manager experience
- Care Inspectorate experience
- Audit or compliance experience
- Coordinating or rota experience
What You Get
- £30,000 – £35,000 salary
- Supportive leadership
- Real autonomy
- Training and development
- Career progression
- Stable and growing company
This Job Is For You If:
- You take ownership
- Fix problems instead of ignoring them
- Support your team
- Care about doing things properly
- Like running a tight ship
This Job Is NOT For You If:
- You want an easy ride
- You avoid difficult conversations
- You need constant supervision
- You prefer paperwork to leadership
About Eidyn Care
Eidyn Care delivers high-quality home care across Fife and Edinburgh. We focus on consistent teams, strong leadership and excellent standards. We’re building something long-term and want managers who want to be part of it!
Service Manager in Lochgelly employer: Eidyn Care
Contact Detail:
Eidyn Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager in Lochgelly
✨Tip Number 1
Network like a pro! Reach out to people in the home care sector, especially those who work at Eidyn Care. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your leadership skills! During interviews or networking events, share specific examples of how you've led teams or solved problems in previous roles. We love hearing about real-life experiences!
✨Tip Number 3
Be proactive! If you see a job opening on our website, don’t just apply—follow up with a quick email expressing your enthusiasm. It shows initiative and helps you stand out from the crowd.
✨Tip Number 4
Prepare for the unexpected! In this hands-on role, you’ll need to think on your feet. Practice answering tricky questions about managing crises or leading a team under pressure. We want to see how you handle challenges!
We think you need these skills to ace Service Manager in Lochgelly
Some tips for your application 🫡
Show Your Leadership Skills: In your application, make sure to highlight any experience you have in leading teams or managing services. We want to see how you've taken ownership and made a difference in your previous roles.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point — just like we do in our service!
Tailor Your Application: Make sure to customise your application for the Service Manager role. Refer to the job description and align your skills and experiences with what we're looking for. This shows us you’re genuinely interested in joining our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role or our company culture.
How to prepare for a job interview at Eidyn Care
✨Know the Service Inside Out
Before your interview, make sure you understand Eidyn Care's mission and values. Familiarise yourself with their approach to home care and think about how your experience aligns with their goals. This will show that you're genuinely interested in the role and ready to take ownership.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific challenges you've faced and how you resolved them. Highlight your ability to support and motivate staff, as this is crucial for the Service Manager role.
✨Demonstrate Problem-Solving Abilities
Eidyn Care values individuals who can fix problems rather than ignore them. Be ready to discuss situations where you've identified issues and implemented effective solutions. This will illustrate your proactive approach and calmness under pressure.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team culture, the challenges the service currently faces, or how success is measured. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.