At a Glance
- Tasks: Lead a dedicated team to provide outstanding home care services.
- Company: Eidyn Care, a stable and growing home care provider in Fife.
- Benefits: Supportive leadership, training opportunities, and a chance to make a real difference.
- Other info: Join us in building a long-term, positive team culture.
- Why this job: Take ownership and lead a team that truly cares about clients' well-being.
- Qualifications: Experience in home care, strong leadership skills, and a passion for quality service.
The predicted salary is between 30000 - 40000 £ per year.
Eidyn Care is looking for a strong Service Manager / Deputy Manager to lead our growing Fife home care service. This is a hands-on leadership role for someone who wants real responsibility — not just paperwork and box-ticking. You’ll lead the team, keep the service running smoothly, and make sure our clients receive outstanding care in their own homes.
If you like taking ownership, solving problems, and building a solid team, you'll fit in well here.
The Role
You will manage the day-to-day running of the Fife service, supporting coordinators, field staff and care workers. You’ll work closely with the Registered Manager but will be trusted to run the service independently. This role is office-based in Lochgelly, with visits to clients and staff for care reviews, supervisions and spot checks. Participation in the on-call rota is required.
What You'll Be Responsible For
- Running the Service
- Leading the day-to-day operations
- Making sure clients receive safe, high-quality care
- Keeping standards high and problems low
- Carrying out audits and improvements
- Making sure the service runs smoothly
- Leading the Team
- Supporting field supervisors and care staff
- Supervisions and appraisals
- Managing monthly KPIs
- Helping recruit and onboard new staff
- Building a positive team culture
- Keeping Things Organised
- Oversight of rotas and staffing levels
- Accurate care records and documentation
- Working with councils and professionals
- Supporting service growth
What We're Looking For
- Experience in home care or social care
- Experience leading or supervising staff
- Strong organisational skills
- Calm under pressure
- Good IT and written skills
- SVQ Level 3 (or working towards Level 4)
- Willingness to register with SSSC
- Driving licence
Ideal Experience
- Deputy Manager or Service Manager experience
- Audit or compliance experience
- Coordinating or rota experience
What You Get
- Supportive leadership
- Training and development
- Stable and growing company
This Job Is For You If:
- You take ownership
- Fix problems instead of ignoring them
- Support your team
- Care about doing things properly
- Like running a tight ship
This Job Is NOT For You If:
- You want an easy ride
- You prefer paperwork to leadership
Eidyn Care delivers high-quality home care across Fife and Edinburgh. We focus on consistent teams, strong leadership and excellent standards. We’re building something long-term and want managers who want to be part of it!
Service Manager employer: Eidyn Care - Fife
Eidyn Care is an exceptional employer that prioritises supportive leadership and employee development, making it an ideal place for those looking to make a meaningful impact in home care. With a strong focus on team culture and high-quality service delivery, employees are empowered to take ownership of their roles while enjoying the stability of a growing company in the heart of Fife. Join us in Lochgelly, where your leadership can truly make a difference in the lives of our clients and community.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager
✨Tip Number 1
Network like a pro! Reach out to people in the home care sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Eidyn Care and understanding their values. Think about how your experience aligns with their mission of providing outstanding care. Show them you’re not just another candidate, but someone who genuinely cares about making a difference.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've led teams, solved problems, and improved services in your previous roles. This will help you stand out as a strong candidate who can take ownership and run a tight ship.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Eidyn Care and contributing to their mission.
We think you need these skills to ace Service Manager
Some tips for your application 🫡
Show Your Leadership Skills:In your application, make sure to highlight any experience you have in leading teams or managing services. We want to see how you've taken ownership and made a difference in your previous roles.
Be Specific About Your Experience:When detailing your background, focus on specific examples from your time in home care or social care. We love hearing about the challenges you've faced and how you've solved them, so don't hold back!
Keep It Organised:Just like running a service, your application should be well-structured. Use clear headings and bullet points to make it easy for us to read. This shows off your organisational skills right from the start!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role!
How to prepare for a job interview at Eidyn Care - Fife
✨Know the Service Inside Out
Before your interview, make sure you understand Eidyn Care's mission and values. Familiarise yourself with their approach to home care and think about how your experience aligns with their goals. This will show that you're genuinely interested in the role and ready to lead the team effectively.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed a service. Highlight specific challenges you faced and how you overcame them. This will demonstrate your ability to take ownership and solve problems, which is crucial for this role.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and decision-making abilities. Think of scenarios related to managing staff, handling client issues, or maintaining high standards of care. Practising your responses will help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team culture, ongoing training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.
