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- Tasks: Manage UK logistics and order fulfillment, ensuring timely and accurate operations.
- Company: Join EHPlabs, a passionate team dedicated to health and fitness.
- Benefits: Flexible remote work, competitive pay, and potential for permanent position.
- Other info: Opportunity for growth and development in a supportive environment.
- Why this job: Be part of a dynamic team making a real impact in the health industry.
- Qualifications: 1-3 years in logistics or supply chain, with strong attention to detail.
The predicted salary is between 13 - 16 £ per hour.
Location: United Kingdom (Remote)
Type: Contract/Temp to Permanent
Hours: 20–30 hours per week (with potential to increase)
Working Hours: 8a-4pm M-F
Start Date: ASAP
EHPlabs is seeking a UK-based Fulfillment Assistant to support day-to-day UK logistics and fulfillment operations. This role is UK-centric and focused on execution, visibility, and time-critical logistics support—particularly during morning transport cut-off windows.
This is a junior-level contract role suited for someone who is comfortable working independently, handling operational logistics tasks, and supporting fulfillment activities. The role will initially focus on core execution and data handling, with scope to expand depending on performance and business needs.
Responsibilities- Oversee daily UK order fulfillment and logistics operations, including order management, transport bookings, delivery appointments, and inbound/outbound shipments, with priority coverage 8:00–10:00 AM UK time
- Manage timely and error-free order flows, including sales order queues, back orders, and internal/sample requests
- Coordinate inbound and outbound freight with carriers independently, with a primary focus on UK road freight
- Manage and maintain freight documentation, including Bills of Lading (BOLs), and ensure accurate data entry within ERP systems
- Track and support SKU-heavy workflows, managing multiple SKUs across ~8–10 deliveries per week
- Monitor, audit, and support 3PL performance against KPIs (e.g., lead times, error rates), performing quality checks and identifying improvement opportunities
- Provide clear reporting and visibility on fulfillment activity, shipment status, and risks, including root cause analysis where required
- Partner cross-functionally with Operations, Customer Experience, Sales, Marketing, and 3PLs to resolve fulfillment and inventory issues
- Support the Logistics Manager with special projects and general fulfillment needs as required
- 1–3 years of experience in logistics, fulfillment, supply chain, or operations
- UK-based with consistent availability during UK business hours
- Hands-on experience with UK logistics and freight (required)
- Experience using ERP systems (NetSuite preferred, not required)
- Exposure to FMCG / CPG environments preferred
- Comfortable working independently and managing tasks without constant oversight
- Familiar with BOLs, freight documentation, and transport coordination, including SKU-heavy workflows
- Strong attention to detail, organization, and communication, providing clear visibility and flagging issues early
At EHPlabs we are about leading health and fitness through our ethos of ‘we rise by lifting others’. Our prefix 'EHP' stands for 'Empowered Human Potential' as we believe in empowering our community with the tools and vital information to make better-informed decisions leading to healthier, happier lifestyles.
Since our launch in 2012, we are proud to have positively impacted millions of people's lives through our industry-leading fitness supplements as well as our high-impact marketing through digital channels. We are a team of passionate people who strive for continuous and never-ending improvement.
Note: This is a contract role with the potential to transition to a permanent position within six months, subject to performance and business needs.
Fulfillment Associate in London employer: EHPlabs
Contact Detail:
EHPlabs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fulfillment Associate in London
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and fulfillment industry on LinkedIn. A friendly message can go a long way, and you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions related to logistics and order management. We recommend role-playing with a friend or using online resources to get comfortable with your responses.
✨Tip Number 3
Showcase your skills! If you’ve got experience with ERP systems or managing freight documentation, make sure to highlight that in conversations. We want to see how you can bring value to our team!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our awesome team at EHPlabs.
We think you need these skills to ace Fulfillment Associate in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Fulfillment Associate role. Highlight any relevant experience in logistics, order management, or supply chain that matches what we're looking for. We want to see how your skills align with our needs!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role and how your past experiences can help us at EHPlabs. Keep it concise but engaging—show us your personality!
Show Off Your Attention to Detail: In logistics, details matter! Make sure your application is free from typos and errors. We appreciate candidates who take the time to double-check their work, so let that shine through in your written application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy—just follow the prompts!
How to prepare for a job interview at EHPlabs
✨Know Your Logistics Basics
Make sure you brush up on your logistics and fulfillment knowledge. Understand the key terms like BOLs, SKU management, and transport coordination. This will show that you're not just familiar with the role but also genuinely interested in the field.
✨Demonstrate Your Independence
Since this role requires someone who can work independently, be ready to share examples from your past experiences where you successfully managed tasks without constant oversight. Highlighting your ability to take initiative will impress the interviewers.
✨Showcase Your Attention to Detail
Prepare to discuss how you've handled error-free order flows or managed documentation in previous roles. Bring specific examples that demonstrate your strong attention to detail, as this is crucial for managing logistics effectively.
✨Be Ready for Cross-Functional Collaboration
This position involves working with various teams, so think of instances where you've partnered with others to solve problems. Being able to communicate your collaborative spirit will resonate well with the interviewers, especially in a dynamic environment like EHPlabs.