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- Tasks: Manage UK logistics and order fulfillment, ensuring timely and accurate operations.
- Company: Join EHPlabs, a passionate team dedicated to health and fitness.
- Benefits: Flexible remote work, potential for permanent position, and supportive team culture.
- Why this job: Be part of a mission-driven company making a positive impact on people's lives.
- Qualifications: 1-3 years in logistics or supply chain, with strong attention to detail.
- Other info: Opportunity for growth and involvement in special projects.
The predicted salary is between 13 - 16 £ per hour.
Location: United Kingdom (Remote)
Type: Contract/Temp to Permanent
Hours: 20–30 hours per week (with potential to increase)
Working Hours: 8a-4pm M-F
Start Date: ASAP
EHPlabs is seeking a UK-based Fulfillment Assistant to support day-to-day UK logistics and fulfillment operations. This role is UK-centric and focused on execution, visibility, and time-critical logistics support—particularly during morning transport cut-off windows. This is a junior-level contract role suited for someone who is comfortable working independently, handling operational logistics tasks, and supporting fulfillment activities. The role will initially focus on core execution and data handling, with scope to expand depending on performance and business needs.
Responsibilities
- Oversee daily UK order fulfillment and logistics operations, including order management, transport bookings, delivery appointments, and inbound/outbound shipments, with priority coverage 8:00–10:00 AM UK time
- Manage timely and error-free order flows, including sales order queues, back orders, and internal/sample requests
- Coordinate inbound and outbound freight with carriers independently, with a primary focus on UK road freight
- Manage and maintain freight documentation, including Bills of Lading (BOLs), and ensure accurate data entry within ERP systems
- Track and support SKU-heavy workflows, managing multiple SKUs across ~8–10 deliveries per week
- Monitor, audit, and support 3PL performance against KPIs (e.g., lead times, error rates), performing quality checks and identifying improvement opportunities
- Provide clear reporting and visibility on fulfillment activity, shipment status, and risks, including root cause analysis where required
- Partner cross-functionally with Operations, Customer Experience, Sales, Marketing, and 3PLs to resolve fulfillment and inventory issues
- Support the Logistics Manager with special projects and general fulfillment needs as required
About You
- 1–3 years of experience in logistics, fulfillment, supply chain, or operations
- UK-based with consistent availability during UK business hours
- Hands-on experience with UK logistics and freight (required)
- Experience using ERP systems (NetSuite preferred, not required)
- Exposure to FMCG / CPG environments preferred
- Comfortable working independently and managing tasks without constant oversight
- Familiar with BOLs, freight documentation, and transport coordination, including SKU-heavy workflows
- Strong attention to detail, organization, and communication, providing clear visibility and flagging issues early
About EHPlabs
At EHPlabs we are about leading health and fitness through our ethos of ‘we rise by lifting others’. Our prefix 'EHP' stands for 'Empowered Human Potential' as we believe in empowering our community with the tools and vital information to make better-informed decisions leading to healthier, happier lifestyles. Since our launch in 2012, we are proud to have positively impacted millions of people's lives through our industry-leading fitness supplements as well as our high-impact marketing through digital channels. We are a team of passionate people who strive for continuous and never-ending improvement.
Note: This is a contract role with the potential to transition to a permanent position within six months, subject to performance and business needs.
Fulfillment Associate employer: EHPlabs
Contact Detail:
EHPlabs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fulfillment Associate
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and fulfillment industry, especially those who work at EHPlabs or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of UK logistics and freight processes. Be ready to discuss your experience with order management and how you handle multiple SKUs. Show us you know your stuff!
✨Tip Number 3
Don’t forget to highlight your attention to detail and organisational skills during interviews. Share specific examples of how you've managed error-free order flows or improved processes in past roles. We love a candidate who can demonstrate their impact!
✨Tip Number 4
Apply through our website for the best chance of getting noticed! Tailor your application to show how your skills align with the role of Fulfillment Associate. We’re excited to see how you can contribute to our team!
We think you need these skills to ace Fulfillment Associate
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Fulfillment Associate role. Highlight your relevant experience in logistics and operations, and show us how you can handle those daily UK order fulfilment tasks like a pro!
Show Off Your Skills: Don’t be shy about showcasing your skills! If you've got hands-on experience with UK logistics or ERP systems, let us know. We want to see how your background aligns with our needs, especially when it comes to managing freight documentation and SKU-heavy workflows.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your key achievements and experiences stand out without any fluff. This will help us see your potential right away!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about EHPlabs and what we stand for!
How to prepare for a job interview at EHPlabs
✨Know Your Logistics Inside Out
Make sure you brush up on your logistics knowledge, especially UK road freight and order management. Familiarise yourself with terms like Bills of Lading and ERP systems, as these will likely come up in conversation.
✨Showcase Your Attention to Detail
During the interview, highlight examples from your past experience where your attention to detail made a difference. Whether it was managing error-free order flows or tracking multiple SKUs, demonstrating this skill is crucial for the role.
✨Be Ready to Discuss Problem-Solving
Prepare to talk about how you've tackled challenges in logistics or fulfillment before. Think of specific instances where you identified issues and implemented solutions, as this shows your proactive approach and ability to work independently.
✨Communicate Clearly and Confidently
Since the role involves cross-functional collaboration, practice articulating your thoughts clearly. Be ready to explain how you would provide visibility on fulfillment activities and report on shipment statuses, as effective communication is key.