At a Glance
- Tasks: Help individuals facing homelessness find creative housing solutions and provide expert advice.
- Company: Join a supportive team at East Hampshire District Council, committed to diversity and inclusion.
- Benefits: Enjoy hybrid working, generous leave, training opportunities, and a solid pension scheme.
- Other info: Flexible hours and a chance to work on your own initiative in a rewarding role.
- Why this job: Make a real difference in people's lives while developing your skills in a dynamic environment.
- Qualifications: Experience in housing or public services, with strong communication and problem-solving skills.
The predicted salary is between 34882 - 37842 £ per year.
Full time (37 hours per week) or possible Job Share – we will consider job share applications for those with relevant experience. Fixed term contract until 31st March 2029. Grade 5 - £34,882 - £37,842 per annum FTE (based on 37 hours – pay award pending).
Responsibilities
As a Housing Solutions Officer, you will be responsible for providing a professional, customer‑orientated service to individuals who may be homeless or threatened with homelessness. You will work with colleagues to provide advice on the housing options available and ensure the authorities' compliance with the Homelessness Reduction Act. This is a varied role and beyond homelessness you will also have an opportunity to carry out allocations and give advice regarding Hampshire Home Choice.
Qualifications & Experience
You may be an experienced housing professional or have experience in other public sector services. You will be a self‑starter who is able to work on your own initiative and organise your own workload with a positive and flexible attitude. We are seeking a motivated and innovative person, with good attention to detail, who can work proactively with customers and partners to find creative housing solutions. You will have excellent oral and written communication skills with the ability to produce accurate and concise information. We are looking for someone who is flexible and resilient, a supportive team player who is able to remain calm and work effectively under pressure.
Benefits
We can offer you a competitive benefits package which includes hybrid working options, training and development opportunities, generous annual leave and flexi time, membership of the Local Government Pension Scheme and more.
How to Apply
For an informal chat about the post, please contact Kate Duthie, Interim Senior Housing Solutions Officer on 01730 234394 or email kate.duthie@easthants.gov.uk. The closing date for receipt of applications is 5th June 2026 with interviews to be held on 15th June 2026.
Equality
East Hampshire District Council is committed to building a diverse, inclusive and equitable workplace and welcomes applications from people of all backgrounds and experiences – we are proud of being a Disability Confident Committed employer and appoint on merit. The Guaranteed Interview Scheme for Veterans is a commitment that the Council has made to support the Armed Forces Community Covenant.
Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff members to share this commitment.
Housing Solutions Officer - Fixed Term - EH0347 employer: EHDC
East Hampshire District Council is an excellent employer, offering a supportive and inclusive work environment for Housing Solutions Officers. With a strong commitment to employee development, flexible working options, and a competitive benefits package, staff are empowered to make a meaningful impact in the community while enjoying a healthy work-life balance. The council's dedication to diversity and its proactive approach to employee welfare make it a rewarding place to build a career in public service.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Solutions Officer - Fixed Term - EH0347
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector or related fields. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching common questions for Housing Solutions Officers. Practise your responses, focusing on your experience and how it aligns with the role's requirements. Confidence is key!
✨Tip Number 3
Showcase your problem-solving skills during interviews. Think of examples where you've creatively tackled challenges in housing or customer service. This will demonstrate your proactive approach and fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Housing Solutions Officer - Fixed Term - EH0347
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the role of Housing Solutions Officer. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Communication Skills:Since excellent written communication is key for this role, ensure your application is clear and concise. Avoid jargon and keep it professional yet approachable – we want to see your personality shine through!
Highlight Relevant Experience:Whether you have a background in housing or other public sector services, make sure to emphasise your relevant experience. Share specific examples of how you've successfully helped others, especially in challenging situations.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t miss out on this opportunity!
How to prepare for a job interview at EHDC
✨Know Your Housing Legislation
Familiarise yourself with the Homelessness Reduction Act and other relevant housing laws. This will not only show your knowledge but also demonstrate your commitment to providing effective solutions for those in need.
✨Showcase Your Customer Service Skills
Prepare examples of how you've successfully assisted customers in previous roles. Highlight your ability to remain calm under pressure and your proactive approach to problem-solving, as these are key traits for a Housing Solutions Officer.
✨Demonstrate Teamwork and Flexibility
Be ready to discuss how you’ve collaborated with colleagues or partners in the past. Emphasise your adaptability and willingness to take on various tasks, as this role requires a supportive team player who can juggle multiple responsibilities.
✨Practice Clear Communication
Since excellent oral and written communication skills are essential, practice articulating your thoughts clearly. You might even want to prepare a brief written summary of your experience to share during the interview, showcasing your attention to detail.
