Case Management Team Lead — Drive Service Excellence

Case Management Team Lead — Drive Service Excellence

Full-Time 38649 - 38649 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead and inspire a team to deliver exceptional customer service and drive continuous improvement.
  • Company: East Hampshire District Council, committed to serving local communities.
  • Benefits: Starting salary of £38,649, hybrid work schedule, and opportunities for professional growth.
  • Why this job: Make a real difference in your community while developing your leadership skills.
  • Qualifications: Proven leadership experience and a passion for customer service.

The predicted salary is between 38649 - 38649 £ per year.

East Hampshire District Council is seeking an exceptional people leader to head the Case Management Team in Petersfield.

This full-time role (37 hours, Monday–Friday) offers a starting salary of £38,649 per annum and a hybrid schedule with a minimum of 2 days in the office.

You will lead, inspire and develop the team to deliver outstanding customer service across channels, while driving continuous improvement and helping shape local services for communities.

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Case Management Team Lead — Drive Service Excellence employer: EHDC

East Hampshire District Council is an excellent employer that prioritises employee development and community impact. With a supportive work culture that values collaboration and innovation, team members enjoy a hybrid working model and the opportunity to lead meaningful initiatives that enhance local services. Join us in Petersfield to make a difference while advancing your career in a dynamic environment.

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Contact Details:

EHDC Recruitment Team

We think you need these skills to ace Case Management Team Lead — Drive Service Excellence

Leadership Skills
Team Development
Customer Service Excellence
Continuous Improvement
Communication Skills
Inspiration and Motivation
Service Design