At a Glance
- Tasks: Join our Revenues Team to manage business rates and support local businesses.
- Company: East Hampshire District Council, dedicated to diversity and community support.
- Benefits: Enjoy flexible working, generous leave, training opportunities, and a solid pension scheme.
- Other info: Full training provided; ideal for those looking to grow in a supportive environment.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Strong communication skills and a good level of education required.
The predicted salary is between 36000 - 60000 € per year.
We are seeking a passionate and results driven individual to join our Revenues Team. You will be processing liability changes of business premises, applying reliefs and exemptions, processing refunds, and negotiating payment arrangements. You will need to be self‐motivated, proactive, and committed to delivering excellent customer service, maintaining, and building effective relationships with officers and other key stakeholders. Strong communication and negotiation skills are essential.
You will need to demonstrate that you are able to prioritise your own workload, can work under pressure to meet deadlines with conflicting demands. You must have a good general level of education, demonstrating numeracy and literacy. It is preferable that you have a good working knowledge of Business Rates although full training will be provided. The ability to work on your own is vital, however you must also be able to work well as a member of a team. Experience of working in a Local Authority Revenues and Benefits section would be an advantage.
Appointment to the post will be subject to a BPSS check. To be successful at shortlisting you will need to very clearly state how you meet the essential criteria listed in the role profile, therefore please ensure you provide a full supporting statement with your CV.
In return for your valued contribution, we can offer you a competitive benefits package which includes hybrid and flexible working options, training and development opportunities, generous annual leave and flexi time, membership of the Local Government Pension Scheme and more.
East Hampshire District Council is committed to building a diverse, inclusive and equitable workplace and welcomes applications from people of all backgrounds and experiences – we are proud of being a Disability Confident Committed employer and appoint on merit. The Guaranteed Interview Scheme for Veterans is a commitment that the Council has made to support the Armed Forces Community Covenant.
Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff members to share this commitment.
Non-Domestic Rates Officer - EH0323 in Alton employer: EHDC
East Hampshire District Council is an excellent employer that values diversity and inclusivity, offering a supportive work environment where employees can thrive. With competitive benefits such as hybrid working options, generous annual leave, and opportunities for professional development, you will find a fulfilling career path while making a meaningful impact in the community. Join us to be part of a dedicated team that prioritises excellent customer service and effective stakeholder relationships.
StudySmarter Expert Advice🤫
We think this is how you could land Non-Domestic Rates Officer - EH0323 in Alton
✨Tip Number 1
Get to know the company! Research East Hampshire District Council and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since strong communication is key for this role, consider doing mock interviews with friends or family. This will help you articulate your thoughts clearly and confidently when discussing your experience and how it aligns with the job.
✨Tip Number 3
Showcase your problem-solving abilities! Be ready to discuss specific examples where you've successfully navigated challenges or negotiated solutions. This will demonstrate your proactive nature and ability to work under pressure, which are crucial for the Non-Domestic Rates Officer role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, make sure to highlight how you meet the essential criteria in your supporting statement – this is your chance to shine!
We think you need these skills to ace Non-Domestic Rates Officer - EH0323 in Alton
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you're genuinely excited about joining our Revenues Team and making a difference.
Tailor Your Supporting Statement:Make sure to clearly address how you meet the essential criteria listed in the job description. We’re looking for specific examples that demonstrate your skills and experience, so don’t hold back!
Keep It Clear and Concise:While we love detail, it’s important to keep your application clear and to the point. Use straightforward language and avoid jargon to ensure your message comes across effectively.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly and helps us keep track of all applications efficiently.
How to prepare for a job interview at EHDC
✨Know Your Stuff
Make sure you understand the ins and outs of non-domestic rates. Brush up on any relevant legislation and reliefs that might apply. This will not only show your enthusiasm but also help you answer questions confidently.
✨Show Off Your Communication Skills
Since strong communication is key for this role, prepare examples of how you've effectively communicated with stakeholders in the past. Think about times when you negotiated payment arrangements or resolved customer queries.
✨Demonstrate Your Proactivity
Be ready to discuss how you prioritise your workload and manage deadlines. Share specific instances where you took the initiative to solve a problem or improve a process, especially under pressure.
✨Tailor Your Supporting Statement
When submitting your CV, ensure your supporting statement clearly addresses the essential criteria listed in the job profile. Use specific examples to illustrate how your experience aligns with what they’re looking for.
