Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face of our Design Centre, welcoming clients and providing admin support.
- Company: Join one of the UK's largest independent builders' merchants with over a century of experience.
- Benefits: Enjoy a competitive salary, pension scheme, health cash plan, and employee assistance programme.
- Why this job: Gain valuable experience in customer service while working in a supportive, people-first culture.
- Qualifications: Confident communicator with strong organisational skills; previous customer-facing experience preferred.
- Other info: Participate in exciting out-of-hours events and contribute to community-focused initiatives.
The predicted salary is between 24000 - 36000 £ per year.
Showroom Assistant, EH Smith Design Centre – Digbeth
An exciting opportunity has become available for a Showroom Assistant to join the team at our Design Centre based in Digbeth, Birmingham. This role will be key to the operations of the Design Centre as you will be the first point of contact for clients and visitors. Your role will be to ensure a professional and friendly welcome while providing effective administration support to keep the Design Centre running smoothly.
Key Tasks
- Providing excellent customer service to clients and visitors: meeting and greeting, offering refreshments, understanding the requirements of their project
- Provide comprehensive administrative support to the sales team
- Coordinate showroom diary and presentations; facilitate meetings and events at the showroom, including out of hours events
- Reporting all showroom leads in a professional and timely manner and forwarding to the sales team to action
- Responsible for showroom sampling; coordinate stock levels of sample stock
- Liaise with manufacturers to keep showroom and sample room up to date with the latest products
- Create and track all shipments for the showroom
- Ensure that the showroom is tidy, organised and stocked
- Participate in out of hours team and industry events
The Person
We require a confident communicator with a positive, friendly and approachable attitude. You will need to have strong organisational and multitasking skills, whilst also being proficient with Microsoft Office (Word, Excel, Outlook).
Ideally you will have previous experience in similar customer facing roles, such as hospitality or customer service
About Us
With over a century of experience in the construction industry, we’re proud to be one of the UK’s largest independent builders’ merchants. Our network of branches across the Midlands and South-East offer a wide range of building materials and expert advice to everyone from national housebuilders to local tradespeople and DIY enthusiasts. Whether it’s bricks and blocks, timber, landscaping supplies, or specialist products, we deliver with reliability and care. Our knowledgeable staff, responsive service and strong supply partnerships ensure our customers can depend on us to keep their projects moving forward.
We have a deep-rooted commitment to our people and communities, and giving back is core to who we are. Each year we donate a portion of our profits to the EH Smith Charitable Trust, supporting local charities and not-for-profit organisations that make a real difference in the communities we serve.
Our People
At the heart of our business are our colleagues, and that’s why we champion a people-first culture that is caring, respectful and genuinely supportive. We prioritise our colleagues’ well-being and growth, fostering a culture where individuals feel valued, supported, and empowered to reach their full potential.
We believe that learning never stops, and so we actively invest in the development of our colleagues, providing opportunities to grow and thrive in an inclusive, positive environment. Whether someone is just starting their journey with us or looking to take the next step, we provide the tools, encouragement, and opportunities to help them grow and thrive.
- A competitive basic salary
- Company pension scheme
- Life Assurance Scheme
- Company Profit Share Bonus (dependant on company performance)
- Health Cash Plan – Salary Sacrifice
- Company workwear/PPE provided
- Employee Assistance Programme
Location
Digbeth, Birmingham
If you wish to apply for this vacancy, please complete the form below.
An exciting opportunity has become available for a Showroom Assistant to join the team at our new Design Centre based in Digbeth, Birmingham.
#J-18808-Ljbffr
Showroom Assistant employer: Eh Smith (builders Merchants) Ltd.
Contact Detail:
Eh Smith (builders Merchants) Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Assistant
✨Tip Number 1
Familiarise yourself with the EH Smith Design Centre and its offerings. Understanding the products and services we provide will help you engage with clients more effectively and demonstrate your enthusiasm for the role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a mock showroom scenario. This will help you feel more confident in greeting visitors and addressing their needs when you get the job.
✨Tip Number 3
Brush up on your organisational skills by creating a mock schedule for managing showroom events and appointments. This will prepare you for the multitasking required in the role and show us your proactive approach.
✨Tip Number 4
Network with professionals in the construction and design industry, either online or at local events. Building connections can provide insights into the role and may even lead to recommendations that could strengthen your application.
We think you need these skills to ace Showroom Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key tasks and responsibilities of a Showroom Assistant. Tailor your application to highlight relevant experiences that align with these tasks.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your customer service experience, organisational skills, and proficiency in Microsoft Office. Use bullet points for clarity and focus on achievements in previous roles.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how your skills and experiences make you a great fit for the position, particularly in customer-facing roles.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Eh Smith (builders Merchants) Ltd.
✨Show Your Customer Service Skills
As a Showroom Assistant, you'll be the first point of contact for clients. Make sure to highlight your previous customer service experience and share specific examples of how you've provided excellent service in the past.
✨Demonstrate Organisational Abilities
This role requires strong organisational skills. Be prepared to discuss how you manage multiple tasks and keep things running smoothly, perhaps by sharing a time when you successfully coordinated an event or managed a busy schedule.
✨Familiarise Yourself with Microsoft Office
Proficiency in Microsoft Office is essential for this position. Brush up on your skills in Word, Excel, and Outlook, and be ready to discuss how you've used these tools in previous roles to support administrative tasks.
✨Research the Company Culture
Understanding the company's commitment to its people and communities can give you an edge. Familiarise yourself with their values and be ready to express how you align with their people-first culture during the interview.
