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For Companies At a Glance
- Tasks: Drive online sales and enhance our trading website's performance.
- Company: Join a leading independent builders' merchant with over a century of experience.
- Benefits: Enjoy profit share bonuses, generous holiday, and a supportive work culture.
- Why this job: Make a real impact in eCommerce while growing your skills in a dynamic environment.
- Qualifications: Experience with eCommerce platforms and a passion for digital marketing.
- Other info: Be part of a people-first culture that values growth and community support.
The predicted salary is between 36000 - 60000 £ per year.
An exciting opportunity for a results-driven eCommerce Executive to join our Marketing team. You’ll take charge of our trading website, boost online performance, and help expand our product reach to drive sales and grow our customer base.
Key Tasks
- Build and improve on trading relationships with your Sales Ledger whilst growing market share.
- Use the EH Smith reporting system to identify dormant, low spend accounts and gaps in product group spend and engage whilst agreeing a sales plan.
- Coordinate joint visits with Manufacturers/Suppliers Sales Executives.
- Open new credit and cash accounts.
- Sell building materials profitably whilst displaying excellent product knowledge across all product groups.
- Engage in company promotions providing feedback to Line Manager.
The Successful Candidate Will...
- Have experience in working with eCommerce platforms such as Magento and Akeneo.
- Understand SEO, paid marketing, and Google Analytics, using data and insights to drive traffic, maximise ROI, and improve conversion rates.
- Be confident in using data to optimise spend in an analytical and data-driven approach with some knowledge or experience in drop-shipping and other growth opportunities.
- Be self-motivated, organised and able to work independently with excellent customer service skills to effectively communicate with internal departments and customers.
- Have an interest in sales and understanding the customer journey.
- Spot opportunities to grow our online trading site while upholding our brand values and ensuring a seamless customer experience.
- Ideally have 3-5 years of experience in eCommerce or digital marketing role with a proven track record of driving results.
Key Tasks Will Include
- Oversee daily eCommerce operations, ensuring smooth order processing for collections and deliveries.
- Act as the central contact for all website activity - from customer queries and failed orders to fraud checks and account issues.
- Drive traffic and sales through digital marketing initiatives, including SEO, email campaigns, Google Ads, and AI search tools.
- Collaborate with the Commercial team to manage and enrich product data, identify drop-ship opportunities, and expand the online range, including dropshipping.
- Optimise site performance - enhance UX, streamline checkout, and manage updates with our web development agency.
- Implement A/B testing and conversion rate optimisation strategies.
- Create and refine content to boost SEO visibility and engagement.
- Regular reporting on website traffic, sales, conversion rates, orders and customer journey.
- Drive online growth and sales, using data insights and creative campaigns to boost traffic, conversion, and average order value.
- Work closely with Marketing to launch and execute online campaigns.
- Stay ahead of eCommerce trends to ensure our website remains competitive, customer-focused, and high-performing.
The Benefits
- Company Profit Share Bonus (dependant on company performance).
- Company pension scheme- Salary Sacrifice.
- 23 days’ paid holiday + 8 paid Bank Holidays, increasing with length of service.
- Life Assurance Scheme.
- Health Cash Plan – Salary Sacrifice.
- Company workwear/PPE provided.
- Employee Assistance Programme.
About Us
With over a century of experience in the construction industry, we’re proud to be one of the UK’s largest independent builders’ merchants. Our network of branches across the Midlands and South-East offer a wide range of building materials and expert advice to everyone from national housebuilders to local tradespeople and DIY enthusiasts. Whether it’s bricks and blocks, timber, landscaping supplies, or specialist products, we deliver with reliability and care. Our knowledgeable staff, responsive service and strong supply partnerships ensure our customers can depend on us to keep their projects moving forward. We have a deep-rooted commitment to our people and communities, and giving back is core to who we are. Each year we donate a portion of our profits to the EH Smith Charitable Trust, supporting local charities and not-for-profit organisations that make a real difference in the communities we serve.
Our People
At the heart of our business are our colleagues, and that’s why we champion a people-first culture that is caring, respectful and genuinely supportive. We prioritise our colleagues’ well-being and growth, fostering a culture where individuals feel valued, supported, and empowered to reach their full potential. We believe that learning never stops, and so we actively invest in the development of our colleagues, providing opportunities to grow and thrive in an inclusive, positive environment. Whether someone is just starting their journey with us or looking to take the next step, we provide the tools, encouragement, and opportunities to help them grow and thrive.
eCommerce Executive employer: Eh Smith (builders Merchants) Ltd.
Contact Detail:
Eh Smith (builders Merchants) Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land eCommerce Executive
✨Tip Number 1
Network like a pro! Reach out to people in the eCommerce space, attend industry events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a personal website or portfolio showcasing your eCommerce projects, SEO strategies, and any successful campaigns you've run. This is your chance to shine and demonstrate what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching the company and its competitors. Understand their online presence and think of ways you could help improve it. Bring fresh ideas to the table and show them you're ready to hit the ground running!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team and contributing to our success.
We think you need these skills to ace eCommerce Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the eCommerce Executive role. Highlight your experience with platforms like Magento and Akeneo, and showcase your understanding of SEO and digital marketing strategies. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about eCommerce and how you can contribute to our team. Mention specific examples of how you've driven results in previous roles, as we love seeing that kind of initiative.
Show Off Your Analytical Skills: Since this role involves a lot of data analysis, make sure to highlight your analytical skills in your application. Talk about how you've used data to optimise campaigns or improve conversion rates in the past. We’re all about data-driven decisions here at StudySmarter!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Eh Smith (builders Merchants) Ltd.
✨Know Your eCommerce Platforms
Make sure you brush up on your knowledge of eCommerce platforms like Magento and Akeneo. Be ready to discuss how you've used these tools in the past to drive sales and improve online performance. Having specific examples will show that you’re not just familiar with the platforms, but that you can leverage them effectively.
✨Data-Driven Mindset
Since this role involves a lot of data analysis, come prepared to talk about how you've used data to optimise marketing strategies. Familiarise yourself with Google Analytics and SEO principles, and be ready to share insights on how you’ve maximised ROI in previous roles. This will demonstrate your analytical skills and understanding of the customer journey.
✨Showcase Your Customer Service Skills
As an eCommerce Executive, you'll need to communicate effectively with both internal teams and customers. Think of examples where you've provided excellent customer service or resolved issues efficiently. Highlighting your ability to engage with customers will show that you understand the importance of a seamless customer experience.
✨Stay Ahead of Trends
Research current eCommerce trends and be prepared to discuss how they could apply to the company’s strategy. Showing that you’re proactive about staying informed will impress your interviewers and demonstrate your commitment to driving online growth and sales.
