Customer Service & Stock Specialist β€” Builders Merchant in Birmingham

Customer Service & Stock Specialist β€” Builders Merchant in Birmingham

Birmingham Full-Time 25000 - 30000 Β£ / year (est.) No working from home possible
Eh Smith (builders Merchants) Ltd.

At a Glance

  • Tasks: Serve customers, pick orders, and deliver top-notch service in a builders merchant.
  • Company: Eh Smith, a people-first builders merchant with a focus on growth.
  • Benefits: Profit share bonus, enhanced pension scheme, and health cash plan.
  • Other info: Great opportunity for personal and professional growth in a collaborative culture.
  • Why this job: Join a supportive team and develop your skills in a dynamic environment.
  • Qualifications: Strong planning, organisational skills, and experience in selling building materials.

The predicted salary is between 25000 - 30000 Β£ per year.

Eh Smith (builders Merchants) Ltd. is looking for a Customer Service Operative for their Longbridge branch. The ideal candidate should have strong planning and organisational skills, a pro-active customer service approach, and experience in selling heavyside building materials.

Responsibilities include:

  • Serving customers
  • Picking orders
  • Ensuring excellent service

The position offers benefits like a profit share bonus, enhanced pension scheme, and health cash plan. Join us to be part of a people-first culture with a commitment to personal and professional growth.

Customer Service & Stock Specialist β€” Builders Merchant in Birmingham employer: Eh Smith (builders Merchants) Ltd.

Eh Smith (builders Merchants) Ltd. is an exceptional employer located in Sutton Coldfield, offering a dynamic work environment where teamwork and customer service are at the forefront. With benefits such as a profit share bonus, enhanced pension scheme, and flexible holiday options, employees are encouraged to grow and thrive within the company. Join us to be part of a supportive culture that values your contributions and prioritises your professional development.

Eh Smith (builders Merchants) Ltd.

Contact Details:

Eh Smith (builders Merchants) Ltd. Recruitment Team

StudySmarter Expert Advice🀫

We think this is how you could land Customer Service & Stock Specialist β€” Builders Merchant in Birmingham

✨Tip Number 1

Get to know the company! Research Eh Smith and their values. When you walk in for your interview, show them you understand their people-first culture and how you can contribute to it.

✨Tip Number 2

Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. Be ready to share these stories during your chat with them.

✨Tip Number 3

Dress the part! First impressions matter, so make sure you look professional yet approachable. You want to reflect the excellent service they provide.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace Customer Service & Stock Specialist β€” Builders Merchant in Birmingham

Planning Skills
Organisational Skills
Customer Service Skills
Sales Experience
Knowledge of Heavyside Building Materials
Order Picking
Communication Skills

Some tips for your application 🫑

Show Off Your Customer Service Skills:Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for customers in the past, especially in a builders merchant setting!

Be Organised and Clear:When writing your application, keep it organised and easy to read. Use bullet points if necessary to break down your skills and experiences. We appreciate clarity and structure!

Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific requirements of the Customer Service & Stock Specialist role. Show us why you’re the perfect fit for our team at Eh Smith.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Eh Smith (builders Merchants) Ltd.

✨Know Your Products

Familiarise yourself with heavyside building materials before the interview. Being able to discuss specific products and their uses will show your expertise and enthusiasm for the role.

✨Showcase Your Customer Service Skills

Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to help a customer, as this aligns perfectly with the company's people-first culture.

✨Demonstrate Planning and Organisational Skills

Be ready to discuss how you manage your time and organise tasks effectively. You might want to share a specific instance where your planning made a significant difference in your work.

✨Ask Insightful Questions

Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you.